Housekeeping Supervisor

Open 20d

Summary

Oversee housekeeping staff and maintain hotel facilities to 5-star resort standards. Manage supplies, conduct training, perform room inspections, and ensure compliance with health and safety regulations.

The hotel housekeeping supervisor is responsible for overseeing and training housekeeping staff, ensuring that hotel

rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction.

Key responsibilities include:

  • Supervising and training housekeeping staff to maintain high standards of work and guest satisfaction.
  • Managing housekeeping supplies and equipment, ensuring all necessary materials are available and properly stored.
  • Coordinating special projects such as deep cleaning, vermin control, and room inventories.
  • Conducting training sessions for housekeeping colleagues as required.
  • Performing room inspections to ensure compliance with 5-star resort standards.
  • Maintaining accurate records on staff performance, guest satisfaction levels, and other hotel standards.
  • Ensuring compliance with local regulations concerning health, safety, or other compliance requirements.
  • Attending all property trainings and meetings as required.
  • Other duties as needed
  • Variable days and hours based on occupancy. Must be available for weekends.

Required Skills

  • Supervisory and team management
  • Attention to detail and organizational skills
  • Time management and scheduling abilities
  • Clear communication and interpersonal skills
  • Knowledge of cleaning procedures, sanitation standards, and safety protocols
  • Problem-solving and adaptability

Qualifications