Housekeeping Supervisor

Opportunity:

Housekeeping Supervisor

Full Time

Compensation: $29.59 / hour

For You:

Be part of a luxury revolution in the hospitality space.

When you become a Team Member at the Woodmark Hotel & Still Spa, you’re empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day.

If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality.

Perks and Benefits:

The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits.

• Easy access to work - centrally located in Kirkland, Washington
• Parking is free at our onsite garage
• Daily team member meal credit of $6.00 per day worked
• Team member appreciation events and recognition celebrations.
• Carillon Point property discounts and perks.
• LifeMart discount program through ADP.
• Medical, Dental, and Vision Insurance.
• Group Life Insurance
• 401(k) Plan
• PTO
• Team member Assistance Program

What We Are Looking For:

The Housekeeping Supervisor provides leadership and guidance to the housekeeping staff for the overall successful day-to-day operation of the Housekeeping Department. The Housekeeping Supervisor provides a strong focus on product quality, as well as safety. They motivate and train staff to provide the most exceptional guest service as well as maintain the AAA Four Diamond standards.

The Housekeeping Supervisor shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service.

ESSENTIAL JOB FUNCTIONS:

• Assists the Director of Housekeeping in overseeing and managing the housekeeping department
• Performs room inspections daily, ensuring high standards of cleanliness.
• Responsible for maintaining housekeeping key control
• Learns and maintains an awareness of all safety and emergency procedures, and their role in assisting during critical times
• Ensures all housekeeping equipment is in proper working order
• Operates department pursuant of OSHA requirements and guidelines; trains staff on OSHA regulations
• Assists with the orientation and ongoing training and development of new housekeeping team members
• Provides prompt follow-up and resolution to all guest concerns
• Assists with the proper scheduling of the housekeeping team; schedules daily housekeeping assignments and distributes at morning meetings

EXPERIENCE & EDUCATION:

• A minimum of two years of housekeeping experience preferred
• A minimum of one year of supervisory experience required

Job Requirements:

• Must be a United States citizen or possess a valid work permit.
• Must be at least 18 years of age.
• Must have a natural ability to interact with others.
• Must be able to read, write and speak English.
• Must be able to accurately follow verbal and written instructions.
• Must possess excellent communication skills.
• Must have excellent listening skills.
• Must be able to work in a fast-paced environment.
• Must be professional in appearance and demeanor.
• Must always ensure a teamwork environment.
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.
• Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner.
• Must have a passion for creating an exceptional experience for all guests.

Working Conditions:

• Must be able to stand on feet throughout the shift, with intermittent periods of walking.
• Must be able to frequently lift and carry up to 25 lbs at shoulder height.
• Must be able to occasionally push/pull up to 75 lbs.
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
• Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat).
• Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, snow, heat).

This job description in no way states or implies that these are the only duties to be performed by this team member. The Team Member will be required to follow other instructions and perform other work-related duties requested by their supervisor.

Woodmark Hotel & Still Spa is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status.