Housekeping | Guest Room Attendant

JOB PURPOSE: To service and clean vacant or occupied guest rooms in accordance with Omni standards.

ESSENTIAL JOB FUNCTIONS:

Respond to all guest requests appropriately.

Complete 15 credit assignments within your 8 hours scheduled shift.

Keep the supply cart neat and organized at all times.

Supply cart is kept outside in front of the guest door in which you are servicing.

Attendant sign must be placed outside of the guest door while room is being serviced.

Door stoppers must be used whenever guest door is open.

Check all equipment prior to and after its use to ensure that it is in good working order.

Report any maintenance issues in the guest rooms immediately.

Remove room service tables and trays from guest room and floors.

Remove dirty linen and dispose in the designated area.

Abide by the Lost and Found procedures to ensure safe return of guest belongings

All guest rooms must be punched into the phone before and after cleaning.

Maintain guest hallways neat and free of linen and garbage at all times.

Knowledge of hotels facilities and events.

All VIP rooms take priority and should be cleaned first.

To ensure hotel, guest and associates are maintained in a safe and secure environment.

Complete all projects that are issued by the housekeeping leadership team.

QUALIFICATIONS:

Able to maintain a 4-Diamond level of service.

Able to work with Management on special projects.

Attention to detail.

Maintain a professional business appearance, attitude, and performance.
Must be able to work a variety of shifts, including weekends and holidays.

ENVIRONMENT & POSITION ANALYSIS:

Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Stand or walk for an extended period or for an entire work shift.

Requires repetitive motion of arms, hands, and back.

TOOLS & EQUIPMENT:

Phone, push to talk radio, cart, vacuum, mop and broom, duster and chemicals.