Houseman

POSITION OVERVIEW: Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Clean occupied guest rooms.

DATE LAST REVISED: 3.28.25

DUTIES & RESPONSIBILITIES

• Clean and reset guest bedroom and bathroom areas according to established standards.
• Organize and stock linen closets on floors assigned and clean work areas.
• Complete accurately, and in a timely manner, appropriate engineering work orders for maintenance needs throughout the property and any other assigned paperwork.
• Attend daily pre-shift department line-up meeting. Assist in cleaning guest corridors.
• Report any service discrepancies to the appropriate manager or supervisor and resolve them where possible
• Report any safety or security discrepancies to the appropriate manager or supervisor.
• Maintain cleaning cart, housekeeping storage and public areas with designated supplies and equipment.
• Must follow required procedures for handling, cleaning and disposing of or moving objects/materials.

NOTE: This description is not intended to be all-inclusive. Other related duties may be assigned as required in addition to the principal duties outlined above.

Supportive Function:

In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of The Ranch at Laguna Beach.

• Perform general cleaning tasks using standard hotel cleaning products and equipment to adhere to health standards.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Assist other housekeeping team members in maintaining clean and organized work and public areas.