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Houseperson- Housekeeping

Summary

Performs daily cleaning and maintenance of hotel public areas and back-of-house spaces, operating equipment like vacuums and buffers while following safety and guest-satisfaction standards.

Primary function is to ensure the highest level of cleanliness and safety in all public and back of the house areas. To promote, excellent public relations and 100% guest satisfaction.

  • Stripe out linen, terry, and trash from vacant rooms
  • Lift and rotate mattresses quarterly
  • Follows OSHA regulations and all policies and procedures as set forth by Housekeeping Department
  • Cleans/maintains exterior grounds of building, sweeps floors and sidewalks. cleans doors, frames, signs, and windows
  • Cleans and dusty lobby areas
  • User proper chemicals when cleaning as described by department’s procedures
  • Immediately reports maintenance deficiencies, damage, or loss to Housekeeping Department
  • Turns lost and found items in accordance with hotel standards
  • Cleans and sanitizes assigned public and back of the house area
  • Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing/buffing machines, brooms, wet-vacuums, and upholstery cleaners
  • Maintains the highest level of cleanliness of the following (once trained): carpets, tile, cement, marble, glass, and all other surfaces
  • Transfers and stocks all supplies from central supplies as directed
  • Ensures that Housekeeping storeroom is neat, organized, and secure
  • Assist in the cleaning and restocking of Room Attendant carts
  • Uses glass washer to clean glasses
  • Refills spray bottles with cleaning chemicals
  • Wipes down and/or cleans Room Attendant carts
  • Cleans chandeliers and wall lamps in hallways
  • Properly uses and maintains equipment and supplies
  • Maintains excellent condition of grounds, floors, carpets, etc.
  • Cleans ashtrays and ash urns
  • Cleans elevator doors, tracks and foyers
  • Washes doors
  • Vacuums, sweeps and mops hallways
  • Cleans interior windows
  • Cleans door jambs and fire boxes
  • Cleans and mops stairwells, cleans handrails
  • Moves furniture in rooms as required
  • Cleans spots on walls
  • Cleans spots on carpets
  • Assists Attendants by emptying trash, takes trash to the compactor
  • Cleans back of the house windows as need
  • Check all the vacuums used by Room Attendants
  • Completes in a timely manner all daily cleaning items for the specific public area assigned

QUALIFICATIONS/SKILLS

  • Good service skills
  • Ability to work as part of a dynamic team to consistently deliver a quality product
  • Knowledge of and ability to use Resilient Floor cleaning/polishing and carpet shampoo equipment etc.
  • Able to work a flexible schedule, including evenings, weekends and holidays