Housing Case Manager

Employment Type: Hourly (non-exempt), 1.0FTE, Full-time

Schedule: 40 hours/week; typically Monday–Friday between 8:00 a.m. and 7:00 p.m., with flexibility required to provide coverage as needed.

Location: This position is fully onsite at Quest Center Quest Center SE Portland and Multnomah County housing locations.

Travel: Some local travel is required.

POSITION SUMMARY:

As our Housing Case Manager (CRM), you will provide support services to participants in our Quest community that are part of our Culturally Specific houses, for those engaged in our Outpatient SUD Program in Multnomah County. The person in this position is committed, flexible, organized and solution oriented. They use these skills to identify and disseminate resources, foster community relationships, facilitate the housing application process and help clients secure safe and affordable housing.

ESSENTIAL FUNCTIONS:

• Assist participants in meeting their housing goals

• Intakes including move ins and move outs

• Collect and submit random UAs

• Apply person-centered principles to build relationships, trust, and rapport with clients

• Assess client needs with housing and develop goal/action plans accordingly

• Utilize cultural competency, active listening, and motivational interviewing skills to assist clients in reaching their treatment goals

• Establish and maintain relationships with local agencies for an efficient referral process

• Collaborate with local agencies to coordinate services

• Travel with clients to and from recovery building and housing focused opportunities

• Work closely with internal and local Peer Support Specialists and Certified Recovery Mentors to maximize the quality of community service.

• Complete chart notes for client encounters and submit all program paperwork in a professional, timely manner

• Working closely with an integrated team

• Maintain compliance with applicable laws, rules, policies, and guidelines governing work &/or licensure/certification

• Attend regular clinical supervision meetings

• Perform other duties as assigned/needed

• Some local travel is required.