HOUSING CASE MANAGER

Job Duties:

• Support families at risk of or experiencing homelessness
• Manage high-volume communication via phone, email, and SMS
• Proficiency in learning and using various software programs and databases
• Collect and manage required documentation to ensure timely move-ins and payments
• Conduct home visits and travel regularly year-round throughout the service area
• Strong decision-making skills
• Highly adaptable to schedule changes
• Maintain accurate data entry and compliance with program requirements
• Adapt quickly in a fast-paced, ever-changing environment

Preferred Qualifications:

· High school diploma (required)

· Knowledge of homelessness-related issues

· Strong organizational, decision-making, and communication skills

· Ability to manage multiple priorities with accuracy and focus

· Comfort learning and using multiple software systems

· Willingness to travel and conduct home visits

· High adaptability to changing schedules and demands