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Community of Hope

Housing Stability Case Manager - Permanent Supportive Housing Site Based

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Housing Stability Case Manager - Permanent Supportive Housing Site Based


Washington, DC | Hybrid | $25.96 - $26.92 | Washington Post Top Workplace


Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Community of Hope is seeking a full-time Housing Stability Case Manager for our Permanent Supportive Housing; Site Based Program. In this role, you’ll help families and or individuals secure and maintain stable housing, increase their self-sufficiency through income, benefits, and education, and strengthen overall family stability. Join a mission-driven team dedicated to ending homelessness and making a difference every day! This position is located at Mississippi Ave in Southeast, DC.


Our Approach and Values:

  • We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.
  • We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
  • We lead and advocate for changes to make systems more equitable.
  • We strive for excellence and value integrity in all that we do

What You’ll Do

  • Welcomes individual adults and families to the program, which includes reviewing and explaining program rules and client rights and responsibilities and providing each client with a copy of the Program Rules.
  • Works with clients to develop individual goal plans that are measurable and detailed with action steps that will help each client achieve their goals. Updates goal plans according to program contract guidelines and as needed, signed by client and case manager.
  • Networks and coordinates with community resources, makes referrals as appropriate, and follows up to confirm and track clients’ participation in housing, employment, medical care, substance abuse treatment, mental health treatment, training, etc.
  • Assists clients with housing search process in collaboration with Housing Specialist. As needed, accompanies clients to view units, advocates for clients with landlords, and assists clients with applications and other paperwork. If COH is providing financial assistance for application fees, accompanies clients to render payment.
  • Conducts scheduled and unscheduled home visits and provides tenant education in accordance with program contract guidelines, and as needed.
  • Maintains regular communication in accordance with program contract guidelines with all clients on caseload and documents progressive engagement efforts with difficult to engage clients.
  • Works consistently within a housing-first framework (i.e., providing clients with immediate access to available independent permanent housing and supportive services without prerequisites for sobriety or participation in psychiatric treatment), ensuring that services offered are strengths-based and client-centered.
  • Performs other duties as assigned.*
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