HPC Infrastructure Operations Lead

You lead data center site leads and their teams across multiple HPC facilities while owning operational reliability, standards, preventative maintenance, monitoring, incident response, hardware break-fix, inventory, capacity planning, vendor relationships, budgets, and AI-driven operational improvements. You regularly travel to HPC data center sites and partner with engineering teams.

Responsibilities

• Lead data center site leads and their teams across multiple HPC facilities
• Recruit, mentor, and develop team members
• Direct onsite contractors and validate completed work
• Develop and enforce HPC data center operational standards
• Own the preventative maintenance program
• Drive process improvement and automation
• Maintain expertise in power distribution and cooling architectures
• Own data center monitoring and alerting strategies
• Lead incident response and root cause analysis
• Track operational KPIs
• Evaluate hardware platforms and drive qualification testing
• Own hardware break-fix across HPC sites
• Manage inventory and critical spares
• Conduct capacity planning
• Plan new hardware installations
• Manage colocation providers and hardware vendors
• Develop and manage operational budgets
• Use AI tools across operational workflows
• Champion AI adoption within the team
• Partner with engineering teams to align operations with business needs
• Ensure compliance with safety, security, and regulatory requirements

Requirements

• Minimum 7+ years of data center operations experience
• At least 3 years leading teams in 24/7 critical infrastructure environments
• In-depth knowledge of data center power systems and redundancy architectures
• In-depth knowledge of air, liquid, and hybrid cooling technologies
• Experience building preventative maintenance programs and operational procedures
• Experience with DCIM, BMS, environmental sensors, and monitoring strategies
• Deep knowledge of server and network switch hardware
• Hardware break-fix experience at the component level
• Strong networking knowledge including L2/L3, VLANs, BGP, OSPF, LACP, ECMP, and HPC topologies
• Strong Linux systems proficiency
• Experience managing inventory and spares programs
• Structured cabling standards expertise
• Programming or scripting experience, preferably Python
• Heavy professional use of AI tools
• Strong project management skills
• Knowledge of ASHRAE and TIA-942 standards
• Excellent written and verbal communication skills
• Ability to work on ladders and elevated platforms and lift up to 50 pounds
• Willingness to travel regularly
• Bachelor's degree preferred

Benefits

• Discretionary bonus eligibility
• Medical insurance
• Dental insurance
• Vision insurance
• HSA
• FSA
• Dependent Care options
• Employer-paid group term life insurance
• Employer-paid AD&D insurance
• Voluntary life insurance
• Voluntary AD&D insurance
• Paid vacation
• Paid holidays
• Retirement plan with employer match
• Paid parental leave
• Wellness programs