HR/Admin Officer

1. Background

Direct Broadband and Mobile Limited is a fast-growing broadband and mobile service provider committed to delivering reliable internet and mobile solutions. The company recognizes the importance of effective people management and efficient administrative support in achieving its growth objectives. The HR/Admin Officer will provide support in recruitment, employee relations, records management, compliance, and general office administration.

2. Purpose of the Role

The HR/Admin Officer will ensure smooth day-to-day HR and administrative operations, support recruitment and onboarding, maintain employee records, and oversee compliance with company policies. The role will also manage office logistics, facilities, and support services to create a productive work environment.

3. Scope of Work

The HR/Admin Officer will:

• Support recruitment, selection, and onboarding of staff.
  
• Maintain accurate personnel records and HR databases.
  
• Assist in performance management processes and training coordination.
  
• Manage employee welfare, benefits, and leave administration.
  
• Ensure compliance with labor laws and company policies.
  
• Handle correspondence, filing, and office supplies management.
  
• Support payroll preparation with accurate HR data.
  
• Coordinate logistics for meetings, training, and staff activities.
  

4. Key Responsibilities

1. Human Resources Support
   

ü Manage job postings, candidate screening, and interview scheduling.

ü Prepare employment contracts and onboarding documentation.

ü Maintain employee files, attendance, and leave records.

ü Assist with performance appraisal processes.

1. Employee Relations
   

ü Act as the first point of contact for staff HR-related inquiries.

ü Support employee engagement and welfare initiatives.

ü Ensure proper communication of company policies and procedures.

1. Administration
   

ü Oversee office supplies, equipment, and facility maintenance.

ü Coordinate travel arrangements and logistics for staff.

ü Organize company meetings, events, and workshops.

ü Ensure efficient document management and filing systems.

1. Compliance & Reporting
   

ü Ensure compliance with labor laws and statutory requirements (pensions, PAYE, etc.).

ü Provide HR and administrative reports to management.

ü Maintain confidentiality of employee and company information.

5. Deliverables

• Updated and accurate employee records and HR database.
  
• Efficient recruitment and onboarding processes.
  
• Timely preparation of HR and admin reports.
  
• Smooth coordination of office administration and logistics.
  
• Compliance with labor laws and statutory obligations.
  

6. Key Performance Indicators (KPIs)

• Recruitment cycle time and quality of hires.
  
• Accuracy of employee records and payroll data.
  
• Staff satisfaction levels with HR and admin support.
  
• Timeliness of compliance reports and submissions.
  
• Efficiency in office administration and logistics management.
  

Requirements

7. Qualifications and Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
  
• 2–4 years’ experience in HR and administration, preferably in telecoms, ICT, or service industries.
  
• Knowledge of Nigerian labor laws and HR best practices.
  
• Proficiency in Microsoft Office and HR software/HRIS.
  
• Strong communication, interpersonal, and organizational skills.
  
• Ability to handle confidential information with discretion.
  

8. Reporting & Supervision

The HR/Admin Officer will report directly to the HR Manager or Head of Operations. They will work closely with all departmental heads to support HR and administrative needs.