HR Administration Solution Architect
TMF Group HR Administration Solution Architect
Summary
Solution Architect for HR administration services at TMF Group, designing outsourced HR and payroll service delivery solutions for clients. Day to day involves gathering requirements, facilitating workshops, and scoping HR operations solutions, backed by HR shared services/outsourcing experience.
Essential Requirements
- Extensive experience within HR Administration, HR Operations, HR Shared Services, HR Outsourcing, or HR Service Delivery environments.
- Strong understanding of HR Administration processes and service delivery models.
- Experience working directly with clients, stakeholders, and business leadership teams.
- Ability to gather requirements, facilitate workshops, and design operational solutions.
- Strong communication, presentation, and stakeholder management skills.
- Experience explaining complex service offerings and business solutions in a clear and consultative manner.
- Excellent organizational skills with the ability to manage multiple priorities and deadlines.
- Fluent English communication skills.
- We would particularly like to hear from professionals with experience in: HR Outsourcing organizations, HR Shared Services environments, HR Operations leadership roles, HR Service Delivery functions, Client management positions within HR or Payroll services, HR consulting focused on operational processes and service delivery.
Preferred Experience
- Payroll process knowledge and exposure to payroll service delivery.
- Experience within outsourcing, BPO, global business services, or shared service organizations.
- Consulting experience focused on HR operations, service design, or process improvement.
- Exposure to multi-country or global HR and Payroll environments.
- Experience estimating delivery effort, project scope, and resource requirements.
- Project management training or certifications would be advantageous.