HR Administrator

Consula is recruiting on behalf of a well-established Shrewsbury employer for an HR Administrator to join their central team. Our client provides vital services across Shropshire, taking pride in an inclusive, collaborative culture where every colleague is valued. As the organisation develops its reach, the people team remains essential to ensuring the workforce feels supported and equipped to succeed.

This role is critical to the daily operation of the organisation. You will act as a primary point of contact for staff, managing key processes across the employee journey. By maintaining accurate records, streamlining workflows, and offering knowledgeable support, you will directly enhance the employee experience across all departments.

Shrewsbury itself offers a vibrant, historic setting with independent shops, riverside walks along the Severn, and superb transport links across Shropshire and the West Midlands, making it an exceptional place in which to work and build your career.

Location: Shrewsbury

Salary: £28,000 – £31,500 per year

Employment: Permanent

The Role

In this varied and hands-on position, you will provide comprehensive operational support across the full spectrum of our client's people activities.

• Managing end-to-end recruitment administration, including drafting adverts, liaising with candidates, coordinating interview schedules, and gathering feedback.

• Coordinating onboarding for new starters, from producing formal offer letters and contracts to processing references and Right to Work checks.

• Delivering welcoming induction sessions and ensuring managers have all required resources ready for a newcomer's first week.

• Maintaining accurate employee records within the HR information system, ensuring strict compliance with UK GDPR and data protection principles.

• Preparing monthly payroll submissions by accurately collating adjustments, overtime claims, unpaid leave, and sickness records.

• Acting as the initial point of contact for staff queries regarding organisational policies, terms and conditions, and annual leave.

• Tracking absence trends, issuing return-to-work documentation, and supporting managers with occupational health referrals where appropriate.

• Drafting formal employment correspondence, including probation confirmation letters, contractual change notifications, and reference requests.

• Assisting the team with the administrative coordination of employee relations cases, note-taking in formal meetings, and policy reviews.

About You

• Demonstrable administrative experience, ideally gained within a dedicated HR department or busy people-focused office environment.

• Exceptional interpersonal and communication skills, with the ability to convey policies clearly and empathetically to colleagues at all levels.

• A high degree of personal integrity, emotional maturity, and the discretion required to handle sensitive and confidential personal data.

• Outstanding organisational and time-management capabilities, coupled with the confidence to manage competing priorities in an active workplace.

• Strong digital literacy, including proven proficiency in Microsoft Office applications such as Excel and Word, alongside database experience.

• Meticulous attention to detail and rigorous proofreading skills, ensuring complete accuracy across contracts, letters, and employee data entries.

• A proactive, solutions-oriented mindset with genuine enthusiasm for providing excellent internal service to team members.

• Possession of, or current study towards, a CIPD Foundation Certificate in People Practice is desirable.

A Typical Day

On any given day, you might begin by welcoming a new colleague on their first morning before answering team queries regarding annual leave balances and parental policies. Mid-morning could see you preparing employment contracts, updating the HR database, and reviewing candidate paperwork for upcoming interviews. After lunch, you might take notes in a formal meeting, compile monthly sickness figures for departmental managers, and collaborate with colleagues to refine an administrative workflow that improves the overall employee experience.

What You Can Expect

• A permanent role with a respected Shrewsbury organisation dedicated to professional excellence.

• 28 days annual leave including bank holidays.

• A structured development plan with dedicated mentoring to support progression towards an advisor position.

• Financial assistance and study leave options if you choose to pursue formal CIPD qualifications.

• A supportive, collegial working atmosphere where employee wellbeing is actively championed.

• An organisation-wide pension scheme designed to help you plan confidently for your future.

• Access to an Employee Assistance Programme offering confidential telephone counselling, health support, and lifestyle advice.

Apply through Consula today and Doug, our AI talent partner, will be in touch to guide you through the initial stages of the application process.