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HR and Compliance Officer

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ACR Global HR and Compliance Officer

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A leading peanut-based food company, producing nutritious and affordable products, With factories in Lagos and Kano, we are committed to sourcing locally, empowering smallholder farmers, and delivering high-quality products to millions of Nigerian households.

We are seeking a proactive and people-focused Human Resources & Culture Officer to strengthen our company culture, drive employee satisfaction, and ensure compliance and performance excellence across all levels of the business.

Role Purpose

The HR compliance officer will be responsible for fostering a positive workplace culture, ensuring employee welfare, and supporting performance management across factory, sales, and office teams. This role will serve as the bridge between management and staff, ensuring transparency, engagement, and alignment with company goals and values.

The HR & Culture Officer will also oversee documentation, compliance, and talent development initiatives to build a motivated, capable, and high-performing workforce.

Key Responsibilities

1. Culture & Employee Engagement

· Foster a strong company culture aligned with company"s mission, values, and business goals.

· Cascade company updates, achievements, and future goals across all departments and factory teams.

· Develop and execute engagement initiatives that promote teamwork, motivation, and staff appreciation.

· Organize recognition programs and events to celebrate milestones, birthdays, and performance excellence.

· Conduct regular employee feedback surveys to gauge satisfaction and identify areas for improvement.

2. Workforce Management & Welfare

· Oversee attendance, discipline, and compliance across factory and sales teams.

· Maintain visibility and presence on-site to ensure staff morale and welfare are upheld.

· Serve as the first point of contact for staff concerns, grievances, and HR-related issues, ensuring timely resolution.

· Support management in enforcing policies that promote fairness, accountability, and a respectful workplace.

3. Performance Management & KPIs

· Maintain oversight of departmental Key Performance Indicators (KPIs) across all teams.

· Meet with department heads regularly to track progress and provide HR insights to improve performance.

· Support management in performance appraisals and goal-setting sessions.

· Identify training needs and coordinate internal or external capacity-building programs.

4. Compliance & Documentation

· Ensure all employee documentation is accurate, up-to-date, and well-organized (contracts, attendance records, leave forms, etc.).

· Enforce HR policies and ensure compliance with labour laws and company procedures.

· Maintain confidentiality and proper filing of employee data, reports, and company correspondence.

5. Recruitment & Onboarding

· Support recruitment activities from job posting to onboarding.

· Develop induction materials and ensure all new hires understand company values, policies, and performance expectations.

· Liaise with hiring managers to ensure staffing needs are met efficiently and fairly.

6. Communication & Coordination

· Act as a communication bridge between employees and management.

· Present monthly HR reports covering workforce updates, attendance, staff engagement, and KPI progress.

· Collaborate with department heads to identify opportunities to improve organizational effectiveness and culture.

Requirements

Qualifications & Skills

· Bachelor’s degree in Human Resources, Business Administration, or a related field.

· Minimum 1 year HR experience, preferably in FMCG or manufacturing environments.

· Strong interpersonal and communication skills with the ability to build trust and rapport at all levels.

· Proficient in HR recordkeeping, reporting, and Microsoft Office (Excel, Word, PowerPoint).

· Empathetic, organized, and proactive with a strong sense of accountability.

· Experience managing both white-collar and factory-floor teams are an added advantage.