HR & Business Operations leader

We are seeking an accomplished and visionary HR & Business Operations leader to oversee and drive the strategic direction of our HR consultancy and outsourcing services. The ideal candidate will possess extensive experience in human resources and leadership, with a proven ability to lead teams and deliver exceptional client results.

• Develop and execute the strategic direction for HR consultancy and outsourcing services.
  
• Collaborate with senior management to align HR strategies with overall business objectives
  
• Drive innovation and continuous improvement in HR service delivery.
  
• Act as the primary point of contact to management and employees for all HR functions.
  
• Leads employee advocacy through positive employee interactions and engagement initiatives.
  
• Researches, manages, and resolves Employee Relations concerns
  
• Communicate effectively by collaborating human resources needs with other departments and team members such as Safety and executives of the company.
  
• Create human resources functions such as policies, procedures, and practices that the company will follow.
  
• Manage recruitment, selection, training, and development processes.
  
• Provide consultation to senior management on HR strategies and procedures.
  
• Ensure compliance with local and international labour laws and regulations.
  
• Develop and implement operations strategies that enhance efficiency and effectiveness.
  
• Lead teams to ensure the achievement of set objectives.
  
• Manage and continuously improve daily operations.
  
• Provide regular reports to senior management on operational performance.
  
• Build and maintain strong relationships with clients.
  
• Ensure the delivery of high-quality HR consultancy and outsourcing services that meet client needs.
  
• Address client issues and concerns promptly and effectively.
  
• Provide leadership and guidance to the HR and operations teams.
  
• Foster a positive work environment that encourages innovation and collaboration.
  
• Develop and implement employee development and retention plans.
  
• Lead change efforts within the company to enhance efficiency and achieve strategic goals.
  
• Communicate effectively with all stakeholders to ensure their understanding and support of change efforts.
  

Requirements

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
  
• Minimum of 7 years of experience in HR and business operations.
  
• Extensive experience in leadership roles within HR consultancy and outsourcing services.
  
• Strong leadership skills and the ability to motivate teams and achieve results.
  
• Deep knowledge of HR policies, procedures, and local and international labour laws.
  
• Excellent communication skills and the ability to build effective relationships at all levels of the organization.
  
• Master’s degree in Business Administration or Human Resources.
  
• Professional HR certifications (such as SHRM-CP, SHRM-SCP, PHR, SPHR).