HR Chief of Staff

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

The HR Chief of Staff role is designed to provide support to Conduent’s Global Head of HR and their HR Leadership Team. The position will partner closely with these individuals, the broader HR organization and the enterprise at large to ensure that key routines run smoothly, and HR initiatives and projects are delivered with high-quality on schedule. The role is considered to be a developmental role earlier in one’s HR career, providing the candidate with an opportunity to work directly with senior HR leadership and be considered for a broader HR role in the future.

Job responsibilities include facilitating collaboration, meetings and deliverables across the HR organization, managing and directing people programs and projects and teaming across the broader enterprise to champion people initiatives and culture. The role reports directly to the Global Head of HR.

Our ideal candidate is currently working in an HR discipline and should have a degree or the equivalent experience in human resources. A master’s degree in business administration or organizational effectiveness is also ideal and a minimum of five years of experience in a management capacity is expected.

This role is fast-paced, dynamic, multi-faceted and requires diverse skills. As the job involves constant communication in a multinational organization, this position requires excellent communication and interpersonal skills. You need to be extremely organized and efficient with the ability to manage multiple duties at any given time.

Key Skills:

• Agility: The chief of staff will be required to become involved in various and diverse tasks. In general, the duties of a chief of staff will constantly change, which requires a person who is flexible and open-minded.
• Leadership: This individual contributor role requires mature leadership by an individual interested in advancing the people function and company through supporting, influencing and leading staff and teams from behind the scenes.
• Emotional intelligence: The chief of staff role frequently requires mediating between parties, providing support, deliverables and sometimes strategic advice to senior leaders and requires a balance between positivity, pragmaticism, self-control, empathy and flexibility. As the job can also be fast-paced and high-pressure, the chief of staff must be able to remain calm and collected in all situations.
• Strategic: The chief of staff is often required to identify business processes that may not run optimally and address them in often interrelated ways. They are also involved in supporting the development and planning of function strategies. For these reasons, they must have strong analytical and problem-solving skills.
• Project Management: Organized, structured worker, The chief of staff manages function and company-wide projects and programs and previous experience in project management will be an advantage.
• Digital: The chief of staff should be fluent in current and evolving business productivity, collaboration and reporting tools and have an understanding of key enterprise systems functionality and data interdependencies.

Key Responsibilities:

• Overall responsibility for managing P&L and Budget for HR. Deep understanding on finance and Accounting knowledge. Develops the strategy for growth, business development and leadership of an engaged workforce to enable organizational performance.
• Manages and coordinates function and people priorities that require critical thinking and complex problem solving.
• Assigns and coordinates work of subject matter expert personnel, providing support and interpretation of instructions/objectives as needed.
• Manages and provides leadership for the delivery of moderate to complex people projects, programs and/or portfolios prioritized in alignment with stakeholders' expectations and business needs. Projects may include multiple disciplines and/or significant business process re-engineering efforts.
• Leads and communicates project scope, goals and responsibilities to project teams; establish clear stakeholder expectations, and requirements of varying degrees of complexity.
• Develops and maintains reporting procedures and monitors performance in function and project control activities; prepares and distributes reports related to function and project activities and general administration/management.
• Organizes function and project activities that may require interdepartmental meetings and communication ensuring completion of the initiatives and activities on schedule and within budget constraints.
• At times, directs the activities of function or cross-function staff, administrative staff and consultants/contractors and is responsible for ensuring appropriate resources are allocated and maintained to support the function’s initiatives and activities.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

The Colorado Equal Pay for Equal Work Act requires employers to disclose the following information. If the successful applicant will be required to perform work from a physical site outside Colorado, the following information may not apply. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.