HR Generalist

JOB SUMMARY:

Provides professional and operational human resources services to City departments using the Human Resources Business Partner (HRBP) model. Partners with managers and employees on recruitment, HR systems, benefits, leave, workforce data, policy application, and employee support. Exercises independent judgment within established authority and escalates sensitive or complex matters to the Human Resources Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

HR Business Partnership:

• Serve as primary HR contact for assigned departments; consult with managers on staffing, workforce planning, performance, employee development, and operational needs.
• Explain established HR policies and collective bargaining provisions; track requests, identify recurring issues, recommend improvements, and escalate matters requiring leadership decisions.

Recruitment, Onboarding and Employee Development:

• Coordinate job announcements, applicant screening, interviews, reference and background checks, required examinations, offers, onboarding, and orientation.
• Maintain recruitment records; coordinate employee training and tracking, probationary reviews, performance milestones, and development activities.

HRIS, Records and Workforce Reporting:

• Maintain accurate employee, position, salary, and personnel records in UKG Ready and other systems; process approved personnel actions and troubleshoot discrepancies.
• Prepare headcount, recruitment, turnover, leave, and benefits reports; support workflow improvements, system testing, access controls, audits, and standard procedures.

Benefits, Leave and Employee Relations:

• Support enrollments, qualifying life events, carrier coordination, open enrollment, benefits accuracy, and employee inquiries.
• Administer or coordinate assigned leave processes, including FMLA notices and documentation; maintain accurate records and deadlines.
• Provide initial guidance on routine attendance, performance, and employee relations matters; escalate discrimination, harassment, retaliation, accommodations, serious misconduct, and formal investigations.

Compensation, Classification, Compliance and Operations:

• Support job description updates, compensation research, classification reviews, position management, and approved salary actions.
• Maintain confidential records and support policy updates, regulatory compliance, HR audits, customer service, and process improvements.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, Organizational Development, or related field, or equivalent experience.
• Three to five years of progressively responsible HR experience across functions such as recruitment, benefits and leave, HRIS/reporting, employee relations, compensation/classification, and compliance.
• Experience partnering with multiple departments preferred; SHRM-CP, PHR, or comparable HR certification preferred.
• Equivalent education, training, and experience may be considered under City policy; complete applicable pre-employment requirements.

KNOWLEDGE, SKILLS AND WORKING CONDITIONS:

Strong HR and employment-law knowledge, communication, discretion, data analysis, technology, prioritization, and customer-service skills. UKG Ready or comparable HRIS experience desirable. Primarily office-based, with occasional movement of materials up to approximately 24 pounds and visits to City sites. No formal supervisory responsibility unless separately assigned. Reasonable accommodations may be made for essential functions.

Other related duties may be assigned consistent with the position’s purpose and scope.