HR Generalist

Overview

IMS is seeking People and Culture (HR) Generalist to support day-to-day HR operations across the employee lifecycle. This role is ideal for someone who enjoys a mix of employee support, HR administration, and practical problem-solving, and is looking to grow their career in a hands-on environment.

Reporting to the Head of People and Culture, the People and Culture Generalist will play a key role in delivering consistent, responsive, and compliant HR support across the business.

Key Responsibilities

Employee Support & Relations

• Act as a first point of contact for employee and manager HR inquiries
• Provide guidance on company policies, practices, and basic employment standards
• Support routine employee relations matters, escalating more complex issues as needed

Recruitment & Onboarding

• Coordinate recruitment activities including posting roles, screening candidates, and scheduling interviews
• Support hiring managers through the recruitment process
• Lead onboarding coordination and ensure a positive new hire experience

HR Operations & Administration

• Maintain accurate employee records in BambooHR and other systems
• Support payroll processes in coordination with the payroll function
• Prepare employment documentation (offers, letters, changes, etc.)

Policies, Compliance & Programs

• Support the administration and communication of HR policies and programs
• Assist with compliance requirements (ESA, workplace policies, training tracking, etc.)
• Contribute to HR initiatives such as engagement, health and safety, and training

Projects & Continuous Improvement

• Participate in HR projects and process improvements
• Help streamline workflows and improve employee experience

Qualifications

• 3–5 years of progressive HR experience
• Post-secondary education in Human Resources or a related field
• CHRP designation (completed or in progress) is an asset
• Working knowledge of Ontario employment legislation (ESA, Human Rights Code)
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills with a practical, solution-oriented approach
• Ability and willingness to travel between locations.

What Success Looks Like

• Provides timely, accurate, and practical HR support to employees and managers
• Builds trust across the organization through responsiveness and professionalism
• Maintains accurate data and supports smooth HR operations
• Proactively identifies opportunities to improve processes

Why Join IMS

• Exposure to a broad range of HR activities in a growing organization
• Opportunity to learn and develop under experienced HR leadership
• Collaborative, down-to-earth culture