HR Generalist

The Human Resources Generalist is Oliver Hospitality is a hands-on partner for the full employee lifecycle. This role owns accurate, on-time payroll for hourly and salaried team members across our properties, including tipped employees, and keeps Paycom data clean and compliant.

Alongside the Corporate Director of Human Resources, the Generalist supports recruiting, onboarding, benefits, employee relations, compliance and HR reporting. The ideal candidate is detail-driven, comfortable with deadlines, and brings a hospitality-minded approach to serving managers and team members.

Essential Duties: Payroll (Lead)

• Serve as the lead payroll processor and Paycom subject-matter expert; own each payroll cycle end to end.
• Review and reconcile timecards with property managers before each processing deadline; resolve missed punches, edits and exceptions.
• Enter and audit new hires, terminations, pay rate changes, deductions and garnishments in Paycom alongside the property leaders.
• Process off-cycle payments, final pay and corrections in line with state final-pay laws.
• Administer benefit, 401(k) and other deductions; reconcile to carrier and vendor invoices.
• Partner with Paycom on payroll tax filings, deposits and agency notices; support year-end processing, W-2s and audits.
• Maintain Paycom configuration: pay codes, earning and deduction codes, accrual policies, schedules and approval workflows.
• Train property managers on Paycom timekeeping, approvals and self-service tools.
• Write and maintain payroll procedures, calendars and controls; train and document a backup so payroll runs without interruption.

  Recruiting and onboarding

• Post openings, screen applicants and coordinate interviews with hiring managers.
• Prepare offer letters; manage background checks, I-9 and E-Verify.
• Run new-hire onboarding in Paycom and lead or support orientation.

• Employee relations

• Serve as a first point of contact for team member questions and concerns.
• Advise managers on coaching, performance and corrective action; support investigations.
• Support terminations, separation paperwork and exit interviews.

• Benefits and leave

• Support open enrollment, new-hire enrollment and life-event changes.
• Administer FMLA, ADA accommodations, workers' compensation and other leaves.
• Respond to unemployment claims and verification requests.

• Compliance and records

• Maintain accurate personnel files and HRIS records in Paycom.
• Keep federal, state and local postings, policies and filings current (EEO-1, ACA reporting, OSHA logs).
• Track wage and hour, tip and minor labor law changes affecting hospitality operations.

• HR programs and reporting

• Support performance reviews, compensation changes and recognition programs.
• Assist with handbook updates, training and engagement initiatives.
• Produce HR metrics such as turnover, headcount and time-to-fill.
• Perform other duties as assigned.