HR Generalist

Job Summary:

The HR Generalist supports the day-to-day delivery of HR services across the organization, including benefits, retirement plan coordination, employee lifecycle changes, leave administration, terminations, employee relations support, compliance documentation, and HR systems administration.

This position works directly with employees and managers on routine HR matters, independently manages assigned responsibilities, and escalates complex or higher-risk issues to HR leadership.

Essential Job Functions:

• Respond to employee and manager HR questions, resolve routine matters, and coordinate follow-up as needed
• Administer employee benefits, 401(k), PTO, leave of absence, and eligibility-related processes, including employee communication and vendor follow-up
• Process employee lifecycle changes, including onboarding, position or pay changes, supervisor updates, employment status changes, terminations, and offboarding
• Support employee relations by gathering initial facts, maintaining case records, preparing routine documentation, and helping supervisors apply established policies
• Coordinate HR-related payroll and timekeeping matters, including deductions, PTO setup, employee changes, corrections, and recurring exceptions
• Maintain HR compliance records, notices, certifications, I-9 documentation, background-check records, and supporting audit documentation
• Support recruiting, hiring, onboarding completion, rehire coordination, and accurate employee records
• Run HR reports, reconcile exceptions, maintain trackers, and prepare information for HR metrics and management reporting
• Maintain HR forms, job aids, employee communications, manager guides, procedures, and training materials
• Support HR systems and process improvements by testing workflows, troubleshooting user issues, documenting changes, and assisting with launches
• Provide HR leadership with case summaries, documentation, and operational follow-up as needed
• Participate in meetings and perform other HR-related duties as assigned