HR Generalist

ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.

Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.

ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.

Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.

· Support the day-to-day administration and maintenance of the HRIS, ensuring the system remains accurate, reliable and effectively supports People processes.

· Act as a key point of contact for HRIS queries, providing guidance and support to employees, managers and the People team.

· Investigate and resolve system and data issues, escalating more complex technical issues where appropriate.

· Maintain employee and organisational data within the HRIS, ensuring records are complete, accurate and up to date.

· Carry out regular data quality audits, identifying and resolving inconsistencies and underlying data issues.

· Support HRIS configuration, workflows and system changes to meet evolving business requirements.

· Support the testing and implementation of system enhancements, upgrades and new functionality.

· Support People systems projects, including implementations, integrations and process improvements.

· Maintain system and process documentation, including user guides and training materials.

· Identify opportunities to improve People processes through better use of technology, automation and standardisation.

· Work collaboratively with Payroll, Finance, IT and the wider People team to ensure People systems and data processes operate effectively.

· Produce, maintain and improve regular and ad hoc People reports for stakeholders across the organisation.

· Analyse People data to identify trends, patterns, anomalies and areas requiring further investigation.

· Translate data into clear and meaningful insights to support People and business decision-making.

· Support the development, maintenance and continuous improvement of Power BI dashboards and People analytics reporting.

· Work with stakeholders to understand reporting requirements and translate these into effective reports, dashboards and analysis.

· Validate and reconcile reporting data to ensure outputs are accurate, consistent and reliable.

· Support the development and monitoring of key People metrics and KPIs across areas such as workforce, recruitment, absence, turnover and other People priorities.

· Identify opportunities to improve the efficiency and quality of People reporting through automation and standardisation.

· Support recurring reporting cycles and provide accurate data and analysis for senior stakeholders when required.

· Help develop greater self-service reporting capability across the People function.

· Previous experience working with or supporting an HR Information System (HRIS).

· Experience producing reports and analysing data within a People, HR or similar business environment.

· Strong Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP or equivalent functions and data analysis.

· Strong analytical and problem-solving skills with the ability to investigate both system and data issues.

· Ability to interpret data, identify meaningful trends and communicate findings clearly.

· Excellent attention to detail and a strong understanding of the importance of data quality.

· Experience working with multiple stakeholders and translating requirements into practical solutions.

· Strong organisational and time-management skills.

· Strong written and verbal communication skills.

· A proactive approach to improving systems, processes and reporting.

· Experience using Power BI or another business intelligence/reporting tool.

· Experience developing or maintaining dashboards and management reporting.

· Experience with HRIS configuration, workflows or system administration.

· Experience supporting HR systems implementations, upgrades or integrations.

· Experience with process automation or workflow tools.

· Experience working with Payroll and/or Finance data.

· Experience working within a multi-country or global organisation.