HR Manager

Industry: IT Services

Job Summary

The HR Manager will act as a strategic HR Business Partner (HRBP) to management and department heads, supporting business objectives through people strategy, employee development, engagement, and effective HR practices.

The role will focus strongly on Learning & Development, Training, Employee Engagement, Talent Management, and Performance Management, while also being responsible for other key HR functions, including recruitment, employee relations, compensation & benefits, and HR policies.

Main Responsibilities:

• Partner with management and department heads to understand business and people needs and provide HR solutions.
• Develop and implement Learning & Development and Training strategies, including TNA, training plans, budgets, and effectiveness evaluation.
• Develop onboarding, career development, leadership development, and talent development programs.
• Lead employee engagement initiatives, surveys, recognition programs, team-building activities, and employee experience improvements.
• Support performance management, KPI setting, performance reviews, coaching, and development plans.
• Support talent management, succession planning, and high-potential employee development.
• Work with managers on workforce planning and recruitment to ensure the right talent is hired.
• Provide HR advice on employee relations, performance issues, workplace concerns, and HR policies.
• Support compensation & benefits, HR operations, and compliance with Cambodian Labour Law.
• Monitor HR KPIs and prepare reports and recommendations for management.
• Promote a positive learning, engagement, and high-performance culture.
• Lead and coordinate HR projects and other initiatives assigned by management.

Main Requirements:

• Bachelor's degree in Human Resources, Business Administration, Management, Organizational Development, or related field.
• 3-5 years of HR experience, with strong experience in HRBP, Learning & Development, Talent Management, or Employee Engagement.
• Experience in IT Services, Technology, BPO, Telecommunications, or other service-oriented industries is preferred.
• Strong knowledge of Training & Development, employee engagement, performance management, talent management, and organizational development.
• Good understanding of recruitment, employee relations, C&B, HR operations, and Cambodian Labour Law.
• Strong business partnering, coaching, communication, facilitation, and stakeholder-management skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office and familiar with HRIS/LMS or digital HR platforms.
• Good written and spoken English and Khmer.
• Proactive, people-oriented, business-minded, and able to work in a fast-paced environment.