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Aroma City Group

HR Manager

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HR Manager

  • Posting Date: 06/10/2026
  • Ref: SJOR-162
  • Position: HR Manager

  • Location: Jordan

  • City: Amman

  • Sector: Retail
  • Years of Experience 8- 10 years

  • Qualification: Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
  • Salary: 1500 to 1800 JOD + Annual Bonus: Up to JOD 3,000, based on company policy
  • Workdays: 5
  • Description: Key Responsibilities

    • Lead HR operations including employee contracts, personnel files, attendance, leave, payroll inputs, HRIS data, employee movements, probation, and separations.

    • Manage the full talent acquisition process, including manpower requisitions, sourcing, screening, interviews, recruitment agencies, references, and offers.

    • Monitor recruitment KPIs including vacancy aging, time-to-fill, time-to-hire, source effectiveness, and quality of hire.

    • Manage approved headcount, manpower planning, workforce costs, and productivity.

    • Administer compensation and benefits, including salary grades, bands, allowances, benefits, internal equity, and salary reviews.

    • Handle employee relations, disciplinary procedures, investigations, grievances, and related documentation.

    • Develop and maintain HR policies, procedures, governance frameworks, SLAs, and compliance requirements.

    • Prepare and maintain HR dashboards covering headcount, recruitment, retention, absenteeism, payroll, compensation, and employee relations.

    • Lead and develop the HR team, establish KPIs and SLAs, and drive process improvement.

    • Ensure effective execution and administration of performance management and training programs.


    Requirements

    • Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.

    • 8–10 years of progressive HR experience, including at least 3 years as an HR Manager or Head of HR.

    • Previous experience managing an HR team.

    • Retail experience is essential; Fashion Retail experience is strongly preferred.

    • Experience in multi-site environments covering head office, warehouse, and store populations.

    • Strong hands-on experience in HR operations, talent acquisition, employee relations, compensation and benefits, and HR governance.

    • Strong knowledge of Jordanian Labour Law, Social Security regulations, and Ministry of Labour requirements.

    • Strong HRIS and advanced Excel skills.

    • Experience in HR analytics and preparing HR dashboards.

    • Fluency in Arabic and English, with strong written communication skills.

    Preferred: SHRM-CP/SHRM-SCP, PHRi/SPHRi, or CIPD certification.

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