HR Manager

Key Responsibilities

Employee Relations & Culture

• Lead recruiting and onboarding processes
• Maintain and update job descriptions
• Lead performance assessment and development processes
• Advise managers on personnel practices, policies, and employment laws
• Conduct workplace investigations
• Administer disciplinary and performance management processes
• Manage company social media and internal communication channels
• Support ITC’s Safety & Health Management System
• Maintain and develop the ITC Associate Handbook
• Assist with company events (Family Fun Day, Christmas Party, OE Day, ERT banquet, appreciation luncheons)

Benefits Administration

• Support ongoing benefits communication and associate inquiries
• Assist with implementing new plans and changes to existing programs

HRIS / Payroll / Timekeeping / Technology

• Serve as primary backup to the Payroll Manager for full‑cycle payroll
• Maintain HRIS data, associate folders, shift schedules, and org charts
• Assist associates with payroll questions (withholdings, benefits, garnishments)
• Support timekeeping system maintenance, reporting, and non‑exempt time processing
• Lead HR KPIs, analytics, and metrics
• Drive HR innovation and technology projects

Budget, Compensation & Compliance

• Develop and monitor HR budget (salaries, benefits, events)
• Administer compensation programs (CD&P Framework, salary surveys, job analysis)
• Manage Workers’ Compensation program and injury reporting
• Partner with Safety & Health on injury management
• Oversee DOT PHMSA Drug & Alcohol compliance (pre‑employment, randoms, post‑accident, MIS reporting)

Other

• Perform additional duties and special projects as assigned

Required Skills & Qualifications

• Bachelor’s degree
• 5–10 years of related HR experience
• Excellent oral and written communication skills
• Highly organized, strong problem‑solving ability, and capable of managing multiple priorities
• Strong expertise in employee relations, payroll, compensation, and benefits
• UKG system administration and full‑cycle payroll experience is a plus
• Proficient in Microsoft Office Suite and related programs
• Innovative and strategic mindset
• SHRM‑CP/SCP, PHR/SPHR, or MBA with an HR concentration is a plus