HR Manager

Human Resources Manager

NewDirection Care | Bellmere, QLD

Help shape our people, culture and future at Australia's world-first MICRO TOWN® aged and disability community.

Are you an experienced HR professional who thrives on building positive workplace cultures, developing people and driving organisational improvement?

NewDirection Care is seeking a proactive, commercially minded and people-focused Human Resources Manager to join our Leadership Team at our innovative Bellmere community.

This is an exciting opportunity to make a meaningful impact in a unique aged care environment, where our people are central to delivering our vision of supporting residents to live “as normal a life as possible®”.

About NewDirection Care

NewDirection Care is home to a world-first MICRO TOWN® model of aged care, challenging traditional approaches to ageing and dementia care.

Our Bellmere community offers a vibrant, inclusive environment where residents enjoy the freedom of home, meaningful connections and opportunities to remain actively engaged in everyday life.

Behind this innovative model is a diverse and dedicated workforce spanning clinical care, allied health, lifestyle, hospitality, community services and operational support.

We recognise that exceptional resident experiences begin with exceptional people, and we are committed to creating a workplace where employees feel valued, supported, developed and empowered to succeed.

About the Role

Reporting directly to the General Manager, the Human Resources Manager is a key member of the Leadership Team, responsible for leading and strengthening our people and workforce functions.

This is a broad, hands-on leadership role encompassing human resources, employee and industrial relations, workforce compliance, recruitment, organisational culture, and learning and development.

You will work closely with departmental leaders to build workforce capability, improve employee engagement, ensure legislative compliance and drive initiatives that support organisational performance.

You will also provide leadership and oversight to our Learning and Development Coordinator and Support Services Mentor and Educator.

Key Responsibilities

• Strategic HR Leadership: Develop and implement people strategies aligned with organisational objectives, workforce requirements and our Positive People philosophy.

• Employee and Industrial Relations: Provide practical advice and support on performance management, workplace investigations, grievances, awards, enterprise agreements and employment legislation.

• Recruitment and Retention: Lead workforce planning, recruitment, onboarding, succession planning and retention initiatives to attract and retain quality employees.

• Workforce Compliance: Oversee employment screening, credentialing, mandatory requirements, HR records and workforce compliance across aged care and disability services.

• Learning and Development: Lead and support the coordination of induction, mandatory training, professional development, mentoring and workforce capability initiatives.

• Workplace Culture and Engagement: Champion a positive, inclusive and accountable workplace through employee engagement, recognition, leadership development and continuous improvement.

• Workplace Health and Wellbeing: Coordinate return-to-work and workers' compensation processes, support injury prevention and promote employee wellbeing.

• HR Systems and Reporting: Oversee HR systems, workforce data, compliance reporting and performance indicators to support informed business decisions.

About You

We are looking for a confident, approachable and solutions-focused HR professional who can balance strategic thinking with practical delivery.

You will bring:

• Tertiary qualifications in Human Resources, Business or a related discipline, or substantial relevant HR management experience.

• Demonstrated experience in a generalist HR management or senior HR advisory role.

• Strong knowledge of Australian employment legislation, industrial relations, modern awards and enterprise agreements.

• Experience managing complex employee relations matters, workplace investigations and performance management processes.

• Proven ability to develop workforce strategies, improve compliance and support recruitment and retention.

• Experience overseeing learning and development, employee onboarding and workforce capability programs.

• Excellent communication, stakeholder engagement and leadership skills.

• Strong organisational skills, sound judgement and the confidence to manage competing priorities.

Highly regarded:

• Experience within aged care, healthcare, disability services or another regulated environment.

• Experience with UKG or similar HR and workforce management systems.

• Experience in organisational change, workforce planning and continuous improvement.

• Experience supporting training partnerships, mentoring and professional development initiatives.

Above all, you will be someone who genuinely values people, leads with integrity and understands that a positive workplace culture is fundamental to organisational success.

Why Join NewDirection Care?

At NewDirection Care, you will have the opportunity to be part of something genuinely different.

• Make a real impact: Influence people practices, workforce capability and organisational culture in a unique aged care environment.

• Leadership opportunity: Work directly with the General Manager and collaborate with an experienced multidisciplinary Leadership Team.

• Variety and autonomy: Enjoy a diverse role combining strategic projects with meaningful, hands-on HR leadership.

• Innovation: Be part of an organisation challenging traditional aged care models and embracing new ways of thinking.

• Purpose-driven workplace: Contribute to an organisation where the wellbeing of residents, participants and employees is at the heart of what we do.

Ready to Make a Difference?

If you are an experienced HR professional looking for an opportunity to shape workplace culture, strengthen workforce capability and contribute to an innovative organisation, we would love to hear from you.

Apply now through SEEK with your resume and a cover letter outlining your relevant experience and what you would bring to NewDirection Care.

NewDirection Care is committed to providing a safe, inclusive and respectful workplace. Employment is subject to relevant pre-employment screening and compliance requirements.