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香港商俐通(香港)有限公司

HR Manager - North America

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Description

Key Responsibilities

1. Plant HR, Workplace Safety & Employee Escalations

  • Handle day-to-day HR matters for all DFW plants, including employee relations, attendance and discipline issues, policy questions and manage HR operations for a workforce of over 100+ employees.
  • Serve as the first point of contact for employee complaints and escalations; investigate, document, and resolve issues — or escalate to management/HQ as appropriate — in accordance with local regulations and standard HR practice
  • Support plant workplace safety from the HR side: incident reporting and recordkeeping, workers' compensation claim coordination, OSHA recordkeeping (e.g., OSHA 300 logs), and safety training records
  • Ensure plant HR practices comply with Texas and federal employment laws and regulations (e.g., FMLA, ADA, EEO, wage & hour, I-9/E-Verify)

2. Payroll Data Collection & Verification

  • Collect and verify payroll source data at the plants — timecards and attendance, overtime, PTO/leaves, new hires, terminations, and status changes
  • Submit complete and accurate payroll records to the California HQ on schedule (payroll calculation, processing, and disbursement are handled by CA HQ)
  • Answer employees' basic payroll questions and route discrepancies or corrections to CA HQ for resolution

3. Staffing Agency Management

  • Manage staffing agency partners supporting production labor for the DFW plants
  • Ensure production headcount needs are filled on time; monitor agency workers' attendance rates, retention, and workforce stability
  • Review agency performance regularly; verify agency invoices against actual hours and headcount
  • Ensure agency workers' documentation and onboarding requirements are complete and compliant

4. General HR Administration

  • Manage onboarding and offboarding paperwork, personnel files, and HR data accuracy
  • Support recruiting for plant positions — job postings, interview coordination, and offer paperwork
  • Coordinate benefits enrollment support, training schedules and records, and HR reporting for the DFW plants
  • Communicate and explain company HR policies to plant employees and supervisors; support internal and customer audits with HR documentation

5. Reports To: General Manager, North America

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