HR Manager - People & Operations

General Statement of Duties Performs difficult professional work managing and overseeing the Town’s compensation and benefits programs in the Town’s Human Resources Department. Distinguishing Features of the Class An employee in this class is responsible for providing professional and technical support to employees at all levels of the organization in the areas of compensation, position classification, benefits, and wellness. The Compensation and Benefits Manager works alongside the Assistant HR Director to design and implement best-in-class rewards programs and assists with the development and analysis of HR related performance metrics to ensure successful completion of goals and objectives. Work involves frequent employee and public contact that requires independent judgment and the ability to communicate effectively with tact and discretion and maintain confidentiality. The position provides supervision to subordinate staff. Work is performed under general supervision of the Assistant Human Resources Director and is evaluated through observation, conferences, and the quality and effectiveness of work completed. . Duties and Responsibilities Essential Duties and Tasks · Manages the Town’s compensation and benefits programs to attract, retain and support a high-performing workforce. · Administers the classification and pay system; conducts classification and compensation studies, partnering with outside firms to conduct position market pricing and analysis; recommends changes to support the organization's compensation objectives and competitiveness in the marketplace. · Partners with Assistant HR Director on leading annual compensation processes to ensure appropriate delivery of annual merit awards and/or any appropriate equity adjustments. Collaborates with HR Consultants to ensure appropriate guidance on execution of process. Ensures accurate and timely processing of all compensation awards in partnership with payroll. · Administers the Town's pay policies and practices; reviews personnel action requests for accuracy and compliance with the Town's pay programs; ensures salary offers are competitive and take into consideration internal equity of existing workforce · Administers employee benefit programs and reviews, researches and recommends changes to benefits and benefit plan designs which include self-funded health and dental plans; · Partners with third-party vendors to manage and communicate benefit programs to our employees, including the annual enrollment process. · Serves as a resource for employees with complex benefits questions; engages directly with vendors to gain resolution to address employee concerns; researches and resolves benefits issues with the appropriate vendor and put practices or actions in place to avoid future issues. · Partners with key members of the HR team to manage day-to-day benefits-related needs such as education of employees, enrollment support for new hires, and programming around benefits. Play a key role in the annual Open Enrollment process. · Oversees the administration of leave programs such as family medical leave, military leave, leave without pay and return to work programs. · Ensures compliance with Unemployment regulations, including timely response to any requests to validate employment. · Ensure compensation and benefits remain compliant with current federal, state, and local legislation, including required reporting. Manage all benefit and comp related audits as needed. Keep abreast of regulatory changes and recommend improvements or changes as needed for compliance and/or department efficiency. · Drives benefit processes, reporting, tracking and invoice processing. · Develops policies and programs based on best practices and in accordance with applicable employment and labor laws; audits HR programs to ensure Town compliance. · Trains employees and supervisors on comp benefits related topics and policies. · Works with employee committees; assists with coordination of employee meetings and events · Leads and participates in special projects. · Provides budget estimates and oversight for responsible areas; manages contracts. · Creates reports and responds to requests from government agencies. · Presents to employees, supervisors, directors and Town Council. Additional Job Duties · Performs other duties as required Recruitment and Selection Guidelines Knowledge, Skills and Abilities · Considerable knowledge of the laws, principles, court cases, and regulations that apply to human resources administration in the public sector. · Considerable knowledge of principles and techniques of wage and salary administration. · Considerable knowledge of principles, methods and procedures utilized in benefits and leave administration. · Considerable knowledge of the trends and modern technology now being implemented in the human resources fields · Some knowledge of principles and methods of research · Ability to identify, analyze and solve complex issues and draw logical conclusions · Ability to make sound decisions · Ability to maintain accurate records and prepare reports · Ability to perform complex professional human resources work with minimal direction · Ability to effectively interpret and apply policies and procedures · Ability to prepare and present clear and concise reports, findings and summaries · Ability to collect, compile, and analyze information and data · Ability to establish and maintain effective working relationships with employees, department heads, vendors and the general public · Ability to be innovative and creative in designing new programs and proposing policy changes · Ability to communicate effectively (orally and in writing) · Ability to maintain the confidentiality of personnel records and discussions · Skilled in effective interpersonal communication Physical Requirements · Must be able to perform the basic life operational skills of climbing, stooping, kneeling, crouching, reaching, standing, walking, fingering, grasping, talking, hearing and repetitive motions. · Must be able to perform medium work, exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to lift objects. · Must possess the visual acuity to prepare and analyze data and figures, perform accounting tasks, operate a computer terminal, and do extensive reading.