HR Operations Associate (Payroll)

We are looking for a detail-oriented HR Operations professional with a strong focus on payroll to join our team. In this role, you will be responsible for managing end-to-end payroll processes for our employees in Taiwan and across our overseas entities. If you are highly analytical, experienced in handling complex payroll structures, and thrive in a dynamic, multinational environment, this role offers a great opportunity to make a direct impact on our growing global workforce.

• Manage and execute end-to-end payroll operations and complex payroll calculations for Taiwan and overseas entities accurately and on time.
• Ensure payroll compliance with local labor laws, tax regulations, and statutory requirements, coordinating with local payroll vendors and EOR platforms (e.g., Deel).
• Maintain accurate employee payroll data and legally required attendance and leave records across global entities.
• Manage and review attendance and leave policies, including leave types, entitlements, and application procedures, in compliance with local regulations.
• Conduct payroll and attendance analysis to identify trends, discrepancies, cost implications, and process improvement opportunities.
• Participate in external salary surveys and prepare regular compensation benchmarking and salary comparison reports to support stakeholders in compensation reviews and decision-making.
• Handle employee inquiries related to payroll, taxes, attendance, leave, and statutory benefits.

• Bachelor’s degree with 3–5 years of experience in HR operations, with a strong specialization in payroll administration.
• Proven experience processing complex payroll structures (e.g., full-time, shift work, part-time employees).
• Solid understanding of Taiwan labor laws and statutory benefits (Labor Insurance, NHI, Pension).
• Good command of English (especially written communication; must be comfortable with email correspondence and documentation in English).
• Highly organized, detail-oriented, and sensitive to numerical data with advanced Excel skills.
• Ability to handle confidential information with the utmost integrity and professionalism.

• Previous experience processing overseas payroll or working with EOR platforms.
• Experience working in multinational companies or cross-border teams.