HR & Operations Manager

Job Responsibilities

• Coordinate part-time staff schedules and hotel manpower arrangements
• Follow up with workers on attendance, reporting time, grooming and uniform requirements
• Handle daily WhatsApp communication with workers and internal team
• Assist with recruitment, interview arrangement and onboarding of new part-time workers
• Prepare and update attendance records, staff lists and basic operation documents
• Communicate with hotel clients when required
• Support daily manpower planning and urgent replacement arrangements
• Assist the management team with HR and operations-related tasks

Requirements

• Responsible, patient and able to handle pressure
• Good communication skills in English and Mandarin
• Able to work independently after training
• Detail-oriented and comfortable with admin work
• Experience in HR, recruitment, hotel, F&B, manpower coordination or operations will be an advantage
• Familiar with WhatsApp, Excel / Google Sheets and basic computer work
• Able to handle urgent situations calmly