HR Operations Specialist

工作說明

Job Responsibilities
1. Own the end-to-end administration of the company's Sales Representative (REP) workforce, managing the full workforce lifecycle from onboarding through offboarding while ensuring accuracy, timeliness, and compliance with company policies and local regulatory requirements across multiple countries.
2. Coordinate onboarding, workforce setup, system updates, and administrative activities with internal stakeholders to ensure a smooth and timely onboarding experience while maintaining complete and accurate documentation.
3. Execute recurring compensation-related operations, including payroll coordination, incentive administration, benefits administration, and implementation of approved compensation adjustments, partnering closely with Compensation & Benefits (C&B) and HR Business Partners (HRBP) to ensure accurate and timely payments.
4. Maintain accurate workforce records in HR systems and prepare regular headcount, workforce status, and operational reports to support HRBP, workforce planning, compliance, and audit requirements.
5. Serve as the primary operational contact for Sales Representatives (REP) and business managers on day-to-day administrative matters, providing timely support while escalating policy-related issues to HRBP when appropriate.
6. Partner with cross-functional teams, including Talent Acquisition, Organization & Workforce, Finance, and other HR functions, to ensure smooth execution of workforce movements, organizational updates, and other operational activities.
7. Continuously identify opportunities to improve operational efficiency, standardize processes, and enhance data quality across systems and countries.
8. This is a six-month contract position with the potential for permanent employment based on performance.

需求條件

1. Good command of English in oral and written communication.
2. Strong attention to detail and accuracy, particularly in handling compensation-related and compliance-sensitive administrative processes.
3. Ability to manage high-volume, recurring transactional workload independently and within defined deadlines.
4. Strong organizational and prioritization skills; comfortable managing multiple countries and stakeholders concurrently.
5. Good interpersonal and communication skills to work effectively with cross-functional stakeholders and external vendors.
6. Service-oriented mindset with the ability to work independently in a fast-paced, evolving environment.
7. Minimum of 3 years of experience in Human Resources, preferably in HR Operations, HR Shared Services, payroll administration, workforce administration, or compensation operations; systems experience (e.g., SAP HR) is a plus.