HR Operations Specialist

About the role

The People Operations Specialist runs the day-to-day employee lifecycle for about 500 people, from offer letter to final paycheck. You keep HR data accurate, processes compliant, and employees well served.

This is a hands-on generalist role inside Shared Services. You will work closely with payroll, finance, IT, and people managers across the business units.

Key responsibilities

Onboarding and offboarding

• Run background checks, and complete I-9 verification within required timelines
• Coordinate new-hire setup with IT, facilities, and hiring managers so day one is ready
• Run new-hire orientation and 30/60/90-day check-ins
• Manage exits: final pay coordination, benefits termination, equipment return, and exit interviews

HR systems and data

• Own employee records in the HRIS; keep job, pay, and org data accurate
• Process status changes: promotions, transfers, leaves, and terminations
• Produce headcount, turnover, and other standard reports for leadership
• Partner with payroll each cycle to reconcile changes and resolve discrepancies

Benefits and leave

• Administer open enrollment and life-event changes
• Serve as first point of contact for benefits questions and carrier issues
• Support FMLA, ADA accommodation, and other leave requests from intake to return

Compliance

• Support compliance with federal, state, and local employment laws
• Keep required postings, filings (e.g., EEO-1, ACA), and audit files current
• Keep the employee handbook and HR policies up to date with the Manager of Shared Services

Employee support

• Answer employee and manager questions on policy, pay, and benefits
• Support performance review cycles, compensation changes, and engagement surveys
• Help plan recognition programs and company events