HR/Payroll Officer

The role is responsible for planning and delivery of transactional HR services for the assigned area (Recruitment, Compensation & Benefits, Training & Development, Data Management or Relocation); monitoring service levels with respect to quality and timelines; and initiating/ supporting process improvements WITH THE OBJECTIVE OF delivering high quality and timely HR services to the organisation in line with the existing service level agreements. This role also responsible for maintenance and processing of monthly payroll with the objective of ensuring employees are remunerated in line with their terms and conditions and in a timely manner.

Processing the monthly payrolls & Adhoc payroll transactions

• Liaise with Project HRs on gathering payroll transactions to be processed for the month

• Ensure the completeness of details and supporting documents with approvals for all payroll transactions of the month

• Perform second level check on workers’ timecards, overtime calculation and work allowance documents submitted

• Input and manage all payroll transactions in payroll system

• Generate payroll reports, PCRs and related documents for approvals

• Upload bank files and create payments in bank system for approvals

• Ensure all payslips are disseminated

• Process adhoc payroll transactions for leaving employees and new hires

Performance indicators

• Accuracy and timeliness of payroll processed

• Employees receive accurate payments within the specified timeframe

• Compliance with local and MOM regulations

• Feedback from supervisor

End of month and payroll reconciliation

• Raise PCR for fund transfer for the following month’s payroll for approval

• Perform payroll reconciliation

• Enter data into one spreadsheet and ensure that system balances and mistakes are rectified

Performance indicators

• Accuracy and timeliness of reports delivered.

Leave Administration

• Maintain the accuracy of leave records in the system

• Rectify issues and discrepancies in leave records

• Respond to leave queries

• Prepare leave accruals and utilisation reports for approvals and submission for month-end reporting

Performance indicators

• Accuracy and timeliness of reports delivered

• Employee feedback

• Timeliness of respond

Monthly & Yearly Statutory Submissions

• Prepare CPF documents for the month for approval and submission

• Any other monthly submission to statutory authorities

• Prepare and check yearly income information for IRAS submission

Performance indicators

• Accuracy and timeliness of submission to authorities

• Adherence to local statutory requirements and Acts

Salary related queries

• Respond to all incoming queries (through calls or emails) by demonstrating a high level of efficiency and professionalism.

Performance indicators

• Employee feedback

• Timeliness of response

Data Management

• Ensure up-to-date employees’ details and payroll information in payroll system

• Input and update employees' personal and job details in Human Resources systems

• Ensure the completeness of employees’ personal folders

Performance indicators

• Accuracy and timeliness of data input in systems

• Completeness of information obtained from employees

Verification of HR related costs

• Check and verify invoices and costs charged related to HR matters for payment processing

Performance indicators:

• Accuracy and timeliness of submissions

Continuous Improvement

• Support the team in identifying continuous improvement opportunities and /or audits for existing processes through benchmarking against best standard and practice.

Performance indicators

• Process improvement contributions

• Compliance to policies, regulatory requirements