HR Support Apprentice

About Our Opportunity
We’re looking for an HR Support Apprentice to join our People Team while completing a Level 3 HR Support apprenticeship with Associate membership of the CIPD.
Working alongside experienced HR professionals, you’ll gain practical experience across the employee lifecycle, supporting HR administration, onboarding and offboarding, HR systems, payroll, colleague queries and People projects. You’ll apply your apprenticeship learning in the workplace while building your HR knowledge, confidence and professional skills.

What You Will Be Doing

Providing administrative support across a range of HR activities and maintaining accurate employee records.
Supporting onboarding and offboarding, including pre-employment checks, contracts, HR documentation and exit processes.
Responding to routine colleague and manager queries, providing a helpful and professional service and escalating more complex matters when required.
Maintaining accurate employee information within HR systems and supporting routine reporting and system queries.
Providing administrative support to Payroll, reward, recognition and benefits activities.
Supporting People projects, governance, compliance and process improvement initiatives.
Handling confidential and sensitive information professionally and in line with data protection requirements.
Identifying opportunities to improve HR processes and the colleague experience.
Working collaboratively with the wider People Team and business stakeholders.
Completing apprenticeship learning activities and assessments, seeking feedback and applying your learning in the workplace.
Taking on additional responsibilities as your knowledge, skills and confidence develop.

About You

An interest in building a career in Human Resources/People.
Good written and verbal communication skills, with the confidence to ask questions when unsure.
Basic IT skills and confidence using Microsoft Office, with a willingness to develop your HR systems knowledge.
Strong organisation, attention to detail and accurate record-keeping skills.
Able to maintain confidentiality and handle personal and sensitive information appropriately.
A positive, professional and customer-focused approach.
Able to work collaboratively, manage priorities and meet deadlines.
A willingness to learn, take on feedback and develop new skills.
Practical problem-solving skills, with the ability to resolve straightforward issues and escalate when necessary.
Previous administration, customer service or office-based experience is desirable.
Experience using Excel or other systems to organise information is advantageous.

If you’re enthusiastic about starting a career in HR and want to gain recognised qualifications alongside valuable hands-on experience, we’d love to hear from you.