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emfg.fa.em4.oraclecloud.com/CX

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HR Training Support with Spanish

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About a role:

The main purpose of this role is to provide administrative support to the Training and Recruitment department. This includes maintaining data in SAP, Oracle, and other digital tools; processing documentation; updating records; coordinating schedules and communications; and completing the administrative transactions associated with each process. The role may also provide administrative support for approved improvement initiatives.

The position ensures the efficient, accurate, and timely management of activities, in compliance with internal procedures, legal requirements, certification standards, and deadlines.

The position will be part of different processes, and it requires strong team working skills, and continuous communication and coordination also is needed.

Responsibilities:

  • Provide administrative support for training programs, including scheduling, documentation, records and reporting.
  • Manage and update training records in SAP and other internal systems.
  • Ensure the accuracy and integrity of training data, which is subject to legal and certification standards.
  • Adapt to different business segments, units, and sites, each with unique processes and legal requirements.
  • Prepare reports.
  • Generate, organize, and archive documentation according to established procedures and traceability requirements.
  • Provide end-to-end administrative and operational support across assigned processes, including publishing information, collecting and reviewing documentation, updating records, administering assessments, and completing transactions in Oracle.
  • Manage internships and scholarship-related administration.
  • Request information to prepare job profiles and subsequently develop those profiles.
  • Update procedures to support continuous improvement.
  • Create news content for internal and external communications.

Requirements:

  • Education: University degree or technical training in Human Resources, Labor Relations, Business Administration or related fields
  • Experience: 3 - 5 years of experience in similar roles, ideally within shared services environments or complex organizational structures.
  • Fluent in Spanish (C1 - speaking and writing) and English (B2/C1)
  • Proficient in Microsoft Office 365, especially Excel, Access and Word.
  • Operational knowledge of HR administration and employee services (training and recruiting).
  • Previous experience using HR SAP, Oracle or similar.
  • Basic knowledge of HR administrative processes.
  • Basic knowledge of training processes and Spanish labor legislation
  • Strong analytical skills and database management experience.
  • Experience in document management.

Behavioral competencies:

  • High level of accuracy and attention to detail in performing daily tasks.

  • Ability to follow established procedures and ensure compliance with internal guidelines.

  • Commitment to maintaining data quality while meeting internal customer expectations.

  • Service-oriented mindset with strong teamwork and collaboration skills.

  • Strong critical thinking skills with the ability to identify inconsistencies, missing information, and necessary follow-up actions.

  • Excellent organizational skills, including the ability to prioritize tasks effectively in a fast-paced environment and manage multiple responsibilities simultaneously.

Skills

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