HRIS Support Analyst - Human Resources

Job Overview
The HRIS Support Analyst provides technical and analytical support for HR systems and data across the organization. This role is responsible for maintaining HR data integrity, developing reports and dashboards, performing data analyses, and supporting end-users through training and troubleshooting. The incumbent ensures the accuracy and accessibility of HR information, supports automation and process improvements, and delivers data-driven insights that enable strategic HR and business decisions.

Position Description

Essential Duties and Responsibilities

Data Management & Reporting

• Develop, automate, and maintain standard and ad-hoc reports, metrics, and dashboards to support the needs of HR and business units.
• Create accessible data visualizations and tools that enable stakeholders to self-serve key HR information.
• Mine, aggregate, and validate data from multiple HR systems (e.g., HRIS, Applicant Tracking, Absence Management, Learning Management, etc.).
• Maintain data integrity by performing regular audits, reconciliations, and updates to ensure accuracy and consistency across systems.
• Analyze trends and correlations in HR transactions and historical data to identify risks, patterns, and opportunities that inform decision-making.
• Prepare presentation-ready, visually appealing, and easy-to-interpret reports for audiences at all levels.
• Manage and respond to internal data and open records requests in accordance with applicable policies and timelines.
• Continuously review and refine data methodologies to improve predictive accuracy, data quality, and process efficiency.

System Support & Process Improvement

• Provide day-to-day support for HR systems, including troubleshooting issues and responding to HR data inquiries.
• Perform User Acceptance Testing (UAT) for process and system updates; document and communicate testing outcomes for director review.
• Support implementation of HR system upgrades, enhancements, and new projects.
• Reconcile and update system tables and fields associated with business operations and position control.
• Document and maintain detailed standard operating procedures, FAQs, and job aids for HR systems and reporting.
• Evaluate and support the automation of manual processes to improve efficiency and the organization’s ability to measure HR programs and outcomes.
• Maintain and update HR SharePoint sites and internal web content as needed.
• Assist with monitoring position control, ensuring positions, classifications, and organizational structures are accurate and properly maintained.
• Provide training and guidance to team members and stakeholders on system navigation, data access, and reporting procedures.
• Collaborate with HR colleagues, subject matter experts, and stakeholders to identify reporting and system needs and deliver appropriate data solutions.
• Participate in developing departmental goals, objectives, and continuous improvement initiatives related to HR systems and analytics.
• Other duties as assigned.