Hskp Supervisor

Position Summary:

The housekeeping supervisor is a key individual in achieving the goals and quality standards of the housekeeping department. The housekeeping supervisor must impact all elements of the department from standards of cleanliness and associates morale to budgetary goals and inter-departmental relations. As such, the housekeeping supervisor has responsibility for:

Primary operation of the Housekeeping Department on a day to day basis.

Working with the DOS and Assistant DOS to be proficient in the administrative operation of applicable departments of responsibility, and, for other special projects as may be requested.

Having a working knowledge of all housekeeping cleaning equipment and preventive maintenance program for such machines. Responsible for training all associates on proper usage and handling of cleaning equipment and chemicals.

Essential Functions:

Ensure that assigned areas are properly cleaned daily

Consistently inspect assigned areas and turn in inspection reports

Ensure that all reports are prepared completely and promptly

Ensure that an effective and complete training program is in use and that all associates are well trained and re-trained as needed.

Ensure that SOPS are available, current and in effect

Ensure that proper key controls are in effect

Control overtime through proper scheduling and immediate response to problems

Ensure that all associates are hygienically clean with clean, complete uniforms

Immediate response to all guest problems and correspondence

Ensure that Lost and Found articles are stored properly and that the correct logs are maintained.

Maintain division goals in relation to accident prevention, safety and fire prevention and Associate awareness

Work closely with Engineering Department to insure that the rooms and equipment preventive maintenance procedures are in effect and consistently carried out

Experience:

Previous hotel housekeeping experience is strongly preferred.

Prior supervisor experience a must.

Skills:

Ability to effectively communicate in English and bilingual is a plus

Communicate and problem solve for guest issues/concerns

Ability to coach and train fellow associates

Physical Job Requirements:

Must be able to be on your feet for an excess of 8 hours in one shift

Constant walking up to 8 hours in one shift

Must be able to push, pull and lift up to 50 lbs

Environment:

Hearing and Speech; Must be able to speak to associates as well as guests

Vision; Must be able to check for thorough cleanliness

Literacy; Must be able to write down and communicate information between departments and to fellow associates and management.

Equipment:

Vacuum cleaners, laundry equipment,