Hubspot CRM Administrator

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Job Summary

KDCI Outsourcing is seeking a HubSpot CRM Administrator to serve as the go-to expert for all things HubSpot. This role is responsible for managing, maintaining, and optimizing the CRM system to ensure data integrity, improve system usage, and support cross-functional teams. The HubSpot CRM Administrator will oversee workflows, reporting, automation, and CRM best practices to drive adoption and efficiency across the organization.

Key Responsibilities

Own the day-to-day administration and configuration of HubSpot CRM.

Manage user permissions, team settings, pipelines, properties, and integrations.

Design, build, and maintain scalable workflows, sequences, automation, and lead scoring models.

Create and maintain dashboards and reports for Sales, Marketing, and Customer Success teams.

Collaborate with stakeholders to gather requirements and implement CRM enhancements.

Train and support users across departments to ensure CRM adoption and efficiency.

Maintain data hygiene and perform regular audits to ensure accuracy and completeness.

Troubleshoot issues, manage tickets, and coordinate with HubSpot support as needed.

Monitor system usage trends and suggest improvements or feature adoption.

Job Requirements

2+ years of experience in customer operations, sales operations, contract administration, or subscription management, preferably in a SaaS or recurring revenue business.

Strong attention to detail, with the ability to maintain accuracy and consistency across CRM and reporting processes.

Proficiency in working with CRM and subscription tools such as HubSpot, Salesforce, Maxio, Chargebee, or Zuora.

Comfortable interpreting and tracking commercial contracts and billing terms.

Excellent communication and collaboration skills.

High level of ownership, initiative, and ability to manage multiple priorities.

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At KDCI Outsourcing, we are committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (RA 10173). By applying through our website, you agree to the collection and processing of your personal information—including your name, contact details, resume, and other relevant data—for the purpose of evaluating your application, managing recruitment records, and facilitating our hiring process. Your information may be shared with internal hiring teams, third-party recruitment service providers, or regulatory authorities if required by law. We will retain your application data for up to twelve (12) months for consideration for future opportunities unless you request its earlier deletion. You have the right to access your personal data, correct any inaccuracies, or request deletion of your information. To exercise these rights or inquire about our privacy practices, you may contact our Data Protection Officer at dpo@kdci.co or 09569274585. By submitting your application, you acknowledge and consent to the collection, processing, sharing, and retention of your data as described above. yes / no
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Hubspot CRM Administrator

Job Summary

Key Responsibilities

Job Requirements

What this application asks

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