Human-Centered Design | Service & Process Designer
Summary
A Senior Service & Process Designer leading BPR, HCD, service design, and CX transformation for large-scale digital modernization programs on a 12-month hybrid contract in Sacramento, CA.
Human-Centered Design | Service & Process Designer Location: Sacramento, CA – Hybrid Duration: 12 Months Employment Type: Contract Job Summary We are seeking a Senior Service & Process Designer to lead Business Process Reengineering (BPR), Human-Centered Design (HCD), service design, and customer experience transformation initiatives supporting large-scale digital modernization programs. The ideal candidate will have strong experience analyzing current-state processes, designing future-state wo…