Human Resource/Admin Officer

Role Overview:

We are looking for a reliable and well-organized HR/Admin Officer to support both the human resource and administrative functions of our HR consulting firm. The role requires someone who is hands-on, attentive to detail, and able to manage multiple responsibilities effectively.

Key Responsibilities:

Human Resource Support:

• Provide administrative support to the HR team on recruitment, onboarding, and employee documentation.
  

• Assist in maintaining and updating employee records and HR files.
  

• Support internal communication and coordination on HR-related matters.
  

• Help organize and coordinate training sessions and staff development activities.
  

• Ensure HR policies, procedures, and practices are effectively implemented and compliant with labour laws.
  

• Handle employee requests regarding HR issues, rules, and regulations.
  

• Support performance management processes.
  

Administrative Support:

• Prioritize and filter incoming messages, flagging urgent matters and drafting responses as required.
  

• Draft, review, and manage Service Level Agreements (SLAs) for new and existing clients and ensure timely follow-up for signatures and documentation..
  

• Manage office documentation, record-keeping, and legal filings.
  

• Handle all office correspondence, including emails, phone calls, and physical mail.
  

• Assist with document management, physical and electronic filing, and maintaining office supplies.
  

• Liaise with regulatory bodies and ensure accurate and timely submission of statutory and legal documents.
  

• Provide administrative support to the Finance and Marketing teams as needed.
  

• Support event planning and coordination for company activities, seminars, and meetings.
  

• Prepare reports, presentations, and spreadsheets for internal use.
  

Requirements

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
  

• At least 2 years of experience in an HR/Admin role.
  

• Experience working in a consultancy or service-oriented business is an advantage.
  

• Proficient in Microsoft Office (Word, Excel, PowerPoint).
  

• Strong understanding of HR practices and Ghana Labour Law.
  

• Excellent written and verbal communication skills.
  

• High attention to detail and accuracy in documentation.
  

• Good organizational and time management skills.
  

• Discretion and confidentiality in handling sensitive information.
  

• Ability to manage multiple tasks and deadlines.
  

Benefits

• A supportive and professional work environment.
  

• Exposure to a wide range of HR consulting projects and clients.
  

• Opportunities for professional development and growth