Human Resources and Credentialing Generalist
Employment Status: Full-Time
Reports to: Human Resources Manager
Department: Administrative
FLSA Status: Exempt
Schedule: Monday - Friday; 8:30 am - 5:00pm;Flexible hybrid
About Us:
At the heart of our mission are our core values: Love, Community, Consistency, Honesty, and Hope. These principles guide how we serve our clients, support one another, and uphold the standards that make Basecamp a trusted place for healing and growth.
Our Services Include:
- Outpatient Treatment – Individual and group counseling, evidence-based therapies, and psychiatric support.
- Medication-Assisted Treatment (MAT) – Safe, physician-guided treatment options to support recovery.
- Peer Support Services – Certified Peer Recovery Specialists offering lived-experience guidance and encouragement.
- Case Management – Helping clients connect with housing, employment, and community resources.
- Recovery Housing – Safe and supportive housing for individuals working toward stability and independence.
- Withdrawal Management at Madison Health – Coordinated inpatient services for those needing detox and medical care.
- Family & Community Engagement – Education, support, and resources for loved ones and the wider community.
At Basecamp, we focus on ensuring every person feels supported, cared for, and connected with the right services so they can achieve long-term recovery and thrive. Guided by Love, strengthened through Community, grounded in Consistency and Honesty, and inspired by Hope, we are committed to making recovery possible for everyone we serve.
Job Summary:
The Human Resources Generalist supports the daily operations of the HR department at Basecamp Recovery Center. This position collaborates closely with the HR Manager to maintain compliance, streamline HR processes, enhance employee experience, and support recruitment, onboarding, employee relations, training, and performance documentation across all locations.
Core Responsibilities:
- Serve as the first point of contact for general HR-related questions, providing clear, professional guidance to employees and managers
- Support recruitment and onboarding activities, including interview coordination, background checks, and system setup in BambooHR and Paycom
- Oversee completion of onboarding materials including Relias training and general orientation coordination
- Maintain and update employee records and HRIS systems with accuracy and timeliness
- Manage documentation for performance-related matters using Paycom's performance discussion tools
- Track and adjust PTO accruals, backpay, and other payroll-related documentation as needed
- Draft and distribute employee-facing communications such as timecard reminders, holiday updates, and policy announcements
- Assist in preparing for HR audits by ensuring all employee files are complete and compliant
- Support investigations and maintain documentation as directed by the HR Manager
- Collaborate with department leaders on employee relations issues and ensure policy alignment
- Assist in planning and executing internal HR-led events such as job fairs, engagement campaigns, and wellness initiatives
Job Duties:
- Enter and manage employee data in HRIS platforms including BambooHR and Paycom
- Monitor and support completion of required training and compliance tasks
- Provide guidance to managers and employees on HR processes, policies, and documentation
- Respond to employee inquiries related to policies, timekeeping, and benefits
- Maintain confidentiality of all personnel matters and sensitive information
- Coordinate with leadership on departmental training needs and employee development support
- Provide general administrative support to the HR team and leadership as needed