Human Resources Coordinator
Job Summary
The HR Coordinator is responsible for supporting and processing payroll and administering employee benefits for the organization. Serving as a reliable resource for employees, managers, and the HR team, this position ensures employees are paid accurately and on time, maintains accurate payroll and benefits data, and helps employees navigate benefits and leave programs.
This role requires strong attention to detail, discretion with confidential information, and the ability to manage multiple deadlines in a fast-paced environment. The HR Coordinator works closely with other teams and departments to ensure accurate employee records, supports core HR processes, and provides general support to the broader HR function as needed, consistent with Goodwill's mission and values.
Key Responsibilities
The following duties are representative of the essential functions of this position. Additional duties may be assigned as operational needs require.
Payroll Administration
- Supports and processes payroll on a regular cycle, including entering and reviewing hours, earnings, deductions, and adjustments to ensure employees are paid accurately and on time.
- Maintains payroll data within the payroll/HRIS system, including new hires, pay rate changes, tax withholdings, direct deposit, and status changes; researches and resolves payroll discrepancies in a timely manner.
- Prepares payroll-related reports and reconciliations and supports period-end and year-end payroll processes (including W-2 preparation) in compliance with applicable wage, hour, and tax regulations.
Benefits & Leave Administration
- Administers employee benefits programs and serves as a primary point of contact for benefits questions; processes enrollments, changes, qualifying life events, and terminations.
- Coordinates leave of absence administration, including tracking, documentation, and communication with employees and managers for FMLA and other leave types.
- Leads day-to-day open enrollment activities including preparation, employee communications, and processing; reconciles benefits enrollments and supports related billing and audits.
Employee Records & HRIS Administration
- Maintains accurate employee records in the HRIS, including new hires, status changes, position and pay changes, benefits elections, and separations.
- Conducts routine audits of payroll, benefits, and employee data to ensure accuracy, completeness, and compliance with internal standards.
- Generates standard payroll, benefits, and HR reports and responds to data requests as directed by HR leadership.
HR Compliance & Operations
- Administers I-9 and E-Verify processes; maintains compliance documentation and supports audit readiness.
- Assists with policy administration, handbook acknowledgment tracking, and employee file maintenance in accordance with applicable federal and state employment laws.
- Supports records retention, HR reporting, and compliance-related projects as assigned.
General HR Support
- Serves as a responsive, professional point of contact for employees and managers with general HR questions; escalates complex matters appropriately.
- Provides general support to the HR team on an as-needed basis, including recruiting and onboarding assistance, employee engagement and recognition activities, and other HR projects as assigned.
- Supports internal communications, training logistics, and HR events as needed.
Supervisory Duties
This position has no direct supervisory responsibilities.