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Pro Action of Steuben and Yates

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Human Resources Director

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Provides strategic leadership for the Agency’s human resources function, ensuring HR strategy, policies, employee relations, compensation, compliance, workforce planning, and culture initiatives support organizational goals and long-term workforce needs. Supervises and develops the HR Manager and HR Coordinator and serves as the senior HR advisor to Executive Leadership.

Essential Responsibilities

  • Advise Executive Leadership, managers, and supervisors on employee relations, performance management, accommodations, organizational change, policy interpretation, and employment decisions.
  • Lead or oversee workplace investigations, progressive discipline, employee complaints, disputes, terminations, and other sensitive employee matters.
  • Monitor employment laws and regulatory requirements, ensure compliant practices, and coordinate employment-related matters with legal counsel and regulatory agencies.
  • Lead HR policy development, interpretation, administration, and Employee Manual governance.
  • Oversee compensation strategy, job structures, pay equity, workforce and succession planning, and job-description review.
  • Analyze workforce, retention, satisfaction, and HR metrics and recommend actions to Executive Leadership.
  • Direct employee engagement, culture, recognition, surveys, stay interviews, retention initiatives, and exit-interview analysis.
  • Manage the HR department budget, contracts, operating plan, priorities, and staff performance.
  • In collaboration with the CEO, oversee benefits, leave, recruitment, onboarding, training, volunteer programs, and HR operations.
  • Bachelor’s degree and at least five years of relevant HR experience.
  • Strong knowledge of employee relations, employment law, investigations, policy, compensation, workforce planning, and HR metrics.
  • Demonstrated leadership, sound judgment, communication skills, confidentiality, diplomacy, integrity, and organization.
  • Valid driver’s license meeting Agency standards and reliable transportation for regular travel within the service area.
  • Successful background check.

Skills

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