Human Resources Generalist

POSITION SUMMARY:

The Human Resources Generalist, under the general direction and guidance of the Human Resources Manager, maintains and develops effective internal procedures, handles employee relations issues, supports recruiting and retention efforts, and keeps performance at peak levels through effective performance management systems.

Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly).

ESSENTIAL JOB FUNCTIONS:

1. Ensures compliance with all policies, procedures, and regulatory requirements, including, but not limited to, Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), Department of Labor (DOL), Workers' Compensation, and Texas Workforce Commission (TWC).
2. Represents the department in the unemployment process, including attending TWC Unemployment Hearings on behalf of the organization.
3. Provides support and guidance to management and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances, such as reasonable suspicion testing and investigating allegations of wrongdoing and terminations.
4. Disseminates, effectively communicates, and upholds Human Resources policies, procedures, and practices, and ensures staff is properly trained and oriented to expectations.
5. Facilitates learning and development programs and initiatives that provide internal development opportunities for employees.
6. Gathers, maintains, analyzes, and reports HR metrics to identify trends, patterns, and insights and to support data-driven decision-making.
7. Monitors, reviews, verifies, and completes Department of Transportation (DOT) employment verification.
8. Administers DOT random drug testing programs and updates DOT driver credentials and qualification records, including Commercial Driver’s License, medical examiner certificates, and other required documentation, to maintain compliance with laws and regulations in the DOT Platform.
9. Conducts New Employee Orientation sessions and New Leader Orientation.
10. Conducts employee offboarding tasks, including exit interviews.
11. Updates employee information in various systems, including the learning management system (LMS), Human Resources Information System (HRIS), and Employee Engagement Survey Platform.
12. Processes HR-owned employee reimbursements accurately and in a timely manner.
13. Coordinates 90 Day employee check-in meeting with CEO, documents feedback, and provides leadership with relevant feedback.
14. Supports recruiting efforts by participating in interviews and hiring events.
15. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
16. Creates and updates standard operating procedures (SOPs), as needed.
17. Plays a role in the execution of the Business Continuity of Operations Plan (COOP) during disasters.
18. Reliable, consistent, on-site attendance is a requirement. This position requires dependable attendance to meet the needs of the business, including attending and participating in meetings and presentations.

SUPERVISORY RESPONSIBILITIES:

May lead or manage one or more indirect reports by providing guidance and/or oversight to employees and/or contractors. Develops and maintains roles, responsibilities, and expectations. Practices performance management in support of employee development, and perform administrative duties associated with being a people manager. Responsibilities include interviewing, planning, directing work, and resolving problems. Responsibilities also include sponsoring and participating in and/or supporting project teams sponsored by other management team members.