Human Resources Generalist

GENERAL SUMMARY
Performs a variety of complex and routine administrative, technical, and professional human resources functions including policies, programs, and procedures to ensure stable associate relations, productive work environment, and company goals and objectives. Coordinate and administers (by means of proactive planning, action, and maintenance), directly or indirectly, the Human Resources functions for the plant in assigned area(s) of Benefits, Compensation, Employment/ Recruitment, HRIS, Payroll, Staffing, Training, and Associate Relations. This position will also have some accounts receivables and accounts payables responsibilities.

ESSENTIAL JOB FUNCTIONS
A. Serve as an associate advocate in conflict or corrective action situations to ensure fair and consistent treatment.

1. Coach, guide, and mentor group leaders and other members of management on associate relations matters including performance management, attendance, associate issues and concerns, etc. 2. Lead resolution and/or referral of specific policy-related and procedural problems and inquiries, as well as investigation of associate complaints or issues initiated by management or associates. 3. Research and investigate issues with attendance, corrective actions, harassment, etc. Report, and if necessary, support in the investigation of workers’ compensation injuries and claims. 4. Support facilitation of performance management, coaching, and corrective action situations.

B. Ensure that NASG, Company, and HR policies, practices, and procedures are properly and consistently administered and lead to fair and consistent treatment of associates.

1. Lead policy/procedure communication, guidance, and related education activities to ensure HR policies, practices, and procedures are understood and consistently applied.

2. Assist and/or coordinate development and implementation of HR policies, programs, and practices.

C. Assist in administration of compensation and benefit programs and other associate services (e.g., voluntary purchase discount programs, company uniforms, etc.) that support Company philosophy, profitability, and success.

1. Support payroll and benefit administration by assisting associates with inquiries or issues regarding benefits, pay, annual enrollment meetings, status changes, vacation, leaves of absence, etc.

2. Ensure associate enrollment benefit forms/changes are accurate, current, and maintained in HRIS and associate files.

3. Coordinate with various departments to verify and check hours and pay codes in HRIS on a weekly basis.

4. Compile supporting data and amounts for incentive payouts (e.g., attendance) to hourly associates.

5. Maintain all temporary timesheets and hours and report to agency on a weekly basis.

6. Support administration of classification programs which includes classifying and reclassifying positions and writing job descriptions.

D. Provide assistance and coordination in the maintenance and management of specialized human resource information and measurement/reporting systems.

1. Perform specialized technical tasks, such as benchmark evaluation, technical research, and labor trend analysis.

2. Prepare reports, graphs, charts, and statistical analyses, and participate in presenting reports and proposals to HR and senior management.

3. Provide support assistance for tracking, management, and month end reporting of direct/indirect headcount, overtime, attendance, turnover, leaves of absence, safety incidents, and other HR Key Performance Indicators (KPI), etc.

E. Support associate communication, involvement, and recognition activities including service awards, all-associate events, business review communication meetings, etc.

1. Plan and execute associate and team building activities to help promote a positive work environment and effectively raise associate morale such as holiday activities, plant luncheons, environmental activities, etc.

2. Assist with planning, organizing, and executing associate internal communications, bulletin board postings, two-way communications, and feedback systems including monthly plant communication meetings, roundtable meetings, suggestion programs, and opinion surveys.

3. Administer service award and other recognition programs.

F. Assist with employment and recruitment processes for filling hourly and salaried positions with internal and external personnel due to attrition, promotions, and transfers.

1. Support development and execution of recruiting strategy with hiring managers.

2. Conduct internal and external postings including pre-screening of applicants.

3. Coordinate and facilitate interview process.

4. Assist hiring manager in their decision-making regarding entire hiring process.

5. Coordinate critical pre- and post-employment processes including job offers, associate referrals, background checks, candidate notifications, and new hire orientation preparation and support.

6. Evaluate recruiting and interviewing processes and makes recommendations for continuous improvement.

G. Assist with education, training, and organizational development efforts.

1. Support, coordinate, and/or facilitate orientation and assimilation programs for new hires.

2. Support, coordinate, and/or facilitate legal compliance education and training.

3. Communicates with managers/supervisors to ensure the timely completion of performance appraisals and baseline training and certification.

4. Administers and monitors the Educational Assistance Program.

H. Prepare and assist with personnel administration activities.

1. Process personnel action and change of status forms for new hires, transfers, terminations, leaves of absence, etc.

2. Generate wage increases and ensure status changes are accurate and completed for scheduled pay progressions, annual increases, promotions, and terminations for entry in HRIS.

3. Create and maintain associate files for recordkeeping. Monitor status and upkeep of records that are related to leaves of absence and workers’ compensation.

4. Complete HRIS system entries. Monitor attendance records and prepare any corrective actions required. Maintain attendance tracking for hourly associates and issue corrective action, as necessary.

5. Complete or administer employment verifications, benefit verifications, child support withholdings, and other miscellaneous personnel actions.

6. Coordinate with IT, the security access for new, temporary, and existing associates and maintain access.

I. Coordinate employment and administration of temporary associates.

1. Maintain employment related information in regard to temporary associates.

2. Arrange hire of temporary associates and collaborate with manufacturing for placement of temporary workers.

J. Provide support and assistance with Environmental, Health, Safety, and Security activities as needed.

MINIMUM QUALIFICATIONS/REQUIREMENTS
Experience:

At least five (5) years of relevant human resources generalist experience and academic preparation. Experience in a manufacturing setting experience preferred.
Experience in interviewing, project management, change management, and conflict management/resolution.
Knowledge and organizational skills necessary to maintain company records in compliance with state and federal guidelines.
Knowledge of federal, provincial, and state employment laws of relevant country including, but not limited to, the following: FLSA, FMLA, ERISA, ADA, EEO, HIPAA, Workers' Compensation, etc.
Demonstrated positive associate relations activities.
Experience with talent management, including recruitment, succession planning, and associate development.
Previous experience in creating presentations and delivering to large groups.

Personal/Technical Skills:

Strong attention to details are required.

Highly motivated, ambitious self-starter.

General understanding of Project Management skills.

Organizational skills to assist in project planning and implementation.

Must have a problem solving mind set and a positive attitude.

Must have the ability to work with all levels of the organization as well as suppliers.

Will need flexibility to work a schedule that allows completion of assigned duties on a daily and weekly basis.

Language Skills:

Must be able to speak, read, write, and understand the primary language (English) used in the workplace.

Computer/Software:

Solid working knowledge and experience with Microsoft Office and other computer-based applications (e.g., MS Word, MS Excel, MS PowerPoint, MS Outlook, Internet, etc.).
Strong knowledge and experience with HRIS. Ceridian Dayforce Highly preferred.
Proficiency in MS Word, MS Excel, and MS PowerPoint required.