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Human Resources Generalist - Phoenix, AZ

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Are you passionate about building great workplace experiences and helping employees succeed? As an HR Generalist, you'll play a key role in supporting employees and leaders across a variety of human resources functions, including employee relations, performance management, training, and compliance. This position serves as a trusted advisor to managers, helping them navigate workplace challenges while driving engagement, retention, and organizational effectiveness. If you enjoy problem-solving, coaching leaders, and making a meaningful impact on workplace culture, we'd love to hear from you.


Primary Responsibilities /Accountabilities/ Essential Functions:

  • Deliver HR services to client groups and general HR support to employees, and front-line managers.
  • Work closely with management to improve work relationships, build morale, increase productivity and retention.
  • Manage employee relations situations at assigned location(s); partner with HR Manager as needed to effectively resolve situations; identify trends in employee relations cases to address root cause; educate managers on how to handle situations more effectively.
  • Provide guidance and counsel to management staff regarding appropriate progressive discipline and termination steps. Monitor and review corrective action and termination documentation for completeness and organizational consistency.
  • Identify trends and issues impacting employees and management. Identify training and management coaching needs. Deliver new manager and other HR-related training to managers.
  • Remain abreast of labor laws (e.g., FMLA, ADA, etc.) and provide education to location managers/supervisors; coordinate any related situations with HR Service Center (ESC).
  • Act as employee advocate as needed.
  • Participate in relevant business and HR meetings.
  • Perform other duties as assigned.

Equipment Used and Responsibility

  • MS Office Suite
  • Employee relations investigations and counsel employees



Experience/ Education

  • Bachelor’s degree from a regionally accredited institution in Human Resources or Business Administration preferred.
  • Minimum of 2 years of experience in Human Resources, with strong focus in employee relations required.
  • PHR Certification preferred.
  • Must pass background investigation.



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