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jpmc-dev9.fa.oraclecloud.com/CX

Human Resources Global Operations, Associate - 6 months contract

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Are you ready to make a difference in a dynamic, global organization? This is your opportunity to contribute to a high-performing Human Resources (HR) team, supporting employees throughout their journey and driving process improvements. You’ll collaborate with colleagues across regions, gain exposure to diverse HR projects, and help shape the employee experience. If you thrive in a fast-paced environment and enjoy working with people, we want to hear from you.

As an HR Global Operations, Associate in our HR Operations team, you provide essential administrative support across the employee lifecycle and play a key role in HR-related projects. You work closely with HR colleagues and cross-functional teams to deliver efficient, accurate, and confidential HR services. Your attention to detail and proactive approach help us maintain high standards and exceed expectations for our employees.

Job Responsibilities

  • Support onboarding, transfers, promotions, and offboarding processes for employees
  • Prepare and process employment documentation, including offer letters, contracts, amendments, and exit paperwork
  • Respond to employee queries regarding HR policies, procedures, and systems in a timely and professional manner
  • Provide administrative support for HR projects, including process improvements, policy updates, and system implementations
  • Gather, analyze, and report HR data for ongoing projects and initiatives
  • Coordinate meetings, prepare agendas, and document project actions and outcomes
  • Support communication and change management activities related to HR projects
  • Ensure compliance with company policies, procedures, and local labor laws
  • Governance for outsourced operations
  • Collaborate with HR colleagues and cross-functional teams to deliver seamless HR services
  • Perform other HR administrative tasks as required

Required Qualifications, Capabilities, and Skills

  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 3 year of experience in HR administration or operations
  • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Good verbal and written communication skills in English
  • Ability to organize and prioritize workload, manage multiple priorities in parallel, and meet deadlines
  • Demonstrated ability to handle confidential information with discretion

Preferred Qualifications, Capabilities, and Skills

  • Experience working in multinational and global/regional HR teams
  • Strong attention to detail and accuracy
  • Effective communication and interpersonal skills
  • Proactive, adaptable, and able to work independently or collaboratively
  • Problem-solving mindset with a willingness to learn
  • Experience supporting HR projects or process improvements
  • Exposure to HR systems and data analysis

This role is intended to be for an initial term of approximately 6 months only, however, subject to business needs, the contract may be extended or converted to permanent employment.

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