(Human Resources) HR Infra & Analytics Specialist

Job Summary
This role focuses on the daily operation and quality maintenance of HR data, systems, and core processes, ensuring that HR data, systems, and workflows support HR services in a stable and accurate manner.

You will gain in-depth exposure to HR processes such as Organization Management, Performance Management, and Travel Management. Through day-to-day work, you will identify data anomalies, process bottlenecks, and improvement opportunities, and use tools such as Excel and Power BI to continuously enhance data quality and operational efficiency.

We expect you not only to “do things right,” but also to think about whether there is a better way to do them. This is a role that starts with operational support and gradually builds expertise in HR Data and HR Systems.

Key Responsibilities
1. Maintain the Accuracy of HR Data and Systems

• Maintain HR master data, organizational data, and related HR system data to ensure accuracy, consistency, and completeness.
• Perform data quality checks, proactively investigate root causes of data issues, and complete or coordinate corrections.
• Support the daily operation, testing, and user support of HR systems.
• Assist in maintaining data standards, data quality guidelines, and related operating procedures.

2. Produce HR Reports and Analytics

• Prepare and maintain HR reports, dashboards, and recurring data requests to help management teams understand key workforce information.
• Use Excel, Power BI, and Power Query for data preparation, analysis, and visualization.
• Identify trends and exceptions from data and help provide actionable data insights.
• Continuously optimize reporting and data processing workflows to improve efficiency, accuracy, and accessibility of information.

3. Support the Daily Operation of Core HR Processes

• Manage or support the daily execution of processes such as Organization Management, Performance Management, and Travel Management.
• Understand relevant HR policies, process rules, and user needs to help ensure smooth HR service delivery.
• Assist in handling user questions and process-related requests by providing necessary process and system support.
• Track issues and improvement opportunities within processes and propose practical process improvement suggestions.
• Participate in system and process improvement projects, supporting requirement clarification, user testing, data validation, and go-live support.

4. Identify Opportunities for Improvement

• Identify opportunities for automation or optimization from data, reports, and daily workflows.
• Use tools such as Power Automate and Power Query to help improve repetitive work and process efficiency.
• Participate in related improvement projects and gradually build hands-on experience in data analytics, automation, and digital tools.
• Continuously learn new data, technology, and related tools to strengthen the application of HR Data and Systems.