(Human Resources) HR Technology, AI & Analytics Specialist

Job Summary
This role focuses on HR Technology, Data Analytics, Automation, and AI. Starting from real HR business needs and work scenarios, this position designs and implements practical technology solutions.

You will develop a deep understanding of HR processes such as Organization Management, Performance Management, and Travel Management, identify opportunities for improvement through technology, data, automation, or AI, and translate business needs into implementable solutions.

You will participate in the full lifecycle from requirement analysis, solution design, development/configuration, testing, deployment, and continuous optimization. By applying suitable technologies to solve real HR business problems, you will help improve work efficiency, data quality, user experience, and decision-making capabilities.

We expect you not only to “do things right,” but also to think proactively: “Can technology make this faster, more accurate, and smarter?” You will turn business problems into practical and measurable solutions.

Key Responsibilities
1. Identify Technology Opportunities and Translate Business Needs

• Identify opportunities for improvement through technology, data, automation, or AI based on HR business needs, user feedback, and actual work scenarios.
• Analyze and break down business problems, understand user needs, and propose feasible technology solutions.
• Collaborate with HR process owners and relevant stakeholders to translate business needs into clear and actionable solution requirements.
• Explore emerging technologies such as Generative AI, Copilot, AI Agents, and chatbots, and evaluate their application value in HR service, knowledge management, workflows, data analysis, and content generation.
• Continuously explore new technologies and ways of working, assess their practical application value, and propose improvement recommendations.

2. Design and Build Technology Solutions

• Develop and optimize HR technology solutions using appropriate data, analytics, automation, AI, and digital tools.
• Use tools such as Power BI, Power Query, SQL, Python, and Power Automate to build data, analytics, and automation solutions.
• Participate in functional enhancements, system integration, and digitalization of HR systems and digital platforms to continuously improve system capabilities and user experience.
• Work with HR process owners to apply technology, data, automation, and AI to HR data, reporting, Organization Management, Performance Management, Travel Management, and other HR services.
• Analyze technology-related issues in HR systems, data flows, and business processes, identify root causes, and propose improvement plans.

3. Implement and Optimize Technology Solutions

• Participate in requirement analysis, solution design, development/configuration, testing, UAT, deployment, and post-launch optimization.
• Collaborate with HR, IT, and external technology partners to coordinate requirements, resolve implementation issues, and support solution delivery.
• Continuously optimize solutions based on user feedback, data, and actual usage.
• Take ownership of specific workstreams in technology or AI projects as needed, gradually building end-to-end experience from solution design to implementation.
• Apply successful solutions to other suitable HR business scenarios.

4. Measure Solution Impact and Scale Adoption

• Evaluate the actual impact of technology solutions on work efficiency, data quality, user experience, automation level, and decision-making capabilities.
• Measure solution effectiveness through data and user feedback, and propose further optimization recommendations.
• Document reusable solutions, tools, and best practices to strengthen HR technology capabilities.
• Explore additional application scenarios for successful solutions and scale the practical benefits of technology, automation, and AI.