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Reliant Capital Solutions

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Human Resources Manager

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Description

Responsibilities

  • Monitors and supports all functions of Reliant’s Human Resource Department
  • Assists with creating and developing HR strategy in alignment with the senior leadership
  • Provides feedback to coach leaders for specific measured results, and identify potential gaps within the department
  • Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
  • Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations;
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
  • Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings
  • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contributes to team effort by accomplishing related results as needed
  • Handles routine administrative duties with company benefit programs
  • Notifies broker of applicable insurance elections and changes
  • Handles administrative functions of workers’ compensation program
  • Assists department in fulfilling HR Departmental training requirements
  • Verifies all timecards are approved and submits for processing of Payroll
  • Responds to unemployment compensation claim requests and participates in hearings
  • Handles employment verification requests
  • Willing to travel to other locations fur business needs (10% travel)
  • Other duties as assigned

Requirements

  • Minimum Five (5) years of progressive HR experience
  • Strong background in training and HR Manager experience
  • Experience in implementing new strategic HR programs
  • Excellent verbal and written communication skills
  • Excellent presentation development and delivery skills
  • Working knowledge MS Office Suite, Payroll, ATS and HRIS systems
  • Ability to resolve and defuse complex personnel situations
  • Experience with compensation job banding
  • Worked in a call center or customer service focused environment
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