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Human Resources Officer

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Your day-to-day

  • Assist in administering the Governmental Relations with the concerned officials.
  • Assist in the recruitment procedures.
  • Collect data from HODs & Departmental Trainers for the hotel's talents survey.
  • Performs colleagues’ related services and functions by answering employee requests and queries such as: HR Letters.
  • Adopt IHG's Winning Ways and apply them on the hotel's colleagues.
  • Respond to internal and external HR related inquiries or requests and provide assistance.
  • Participate in Different CSR activities such as giving for good month.
  • Assist in ensuring the right application of any related HR Brand Standards to comply 100% achievement of target.
  • Ensure compliance with the HR Audit.
  • Assist the HR operations in any other assignment that can be delegated.
  • Assist in maintaining the proper performance Management Cycle.
  • Assist in updating the policies and procedures of the HR department.
  • Prepare files, reports, correspondence and other relevant business documentation.
  • In charge of the maintenance & Cleanliness of Heart of the House.

What we need from you

  • Bachelor's degree
  • Fluency in English,
  • Creative and having the ability to think out of the box,
  • Positive, Emotional Intelligence & Self Confidence.
  • Excellent Microsoft Office skills
  • Excellent Organization skills, and Strong Oral & Written Communication skills.

How do I deliver this?

We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

  • True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests

  • True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

  • True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

  • True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

The statements in this job description are intended to represent the key duties and level of work being performed.

Skills

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See also

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