Human Resources Specialist

Are you an energetic and passionate IT professional who thrives on providing excellent service to both clients and fellow staff?

Do you value continuous learning, opportunities for personal growth, and fun, inclusive company culture?

If so, we want AlphaKOR to be the place you want to work. We want you to love your job. Because when you love your job, you’ll do great things. Come and do great things with us!

About Us:

AlphaKOR was founded in 1995 and specializes in simplifying information technology to help our customers succeed. We combine these technologies into a managed service to provide our customers with the equivalent of a Fortune 500 IT Department to help drive, accelerate, protect, and future proof their businesses. Our guiding philosophies dictate a balance between creating the ultimate experiences for our customers, our teammates and ourselves. As a multi-award-winning company, we have a proven track record of success by merging the worlds of people, processes, and technology.

Job Summary

The Human Resources Specialist provides practical, consistent, and proactive HR support, guidance, and advisory services to department managers across the organization. This role ensures the effective application of HR policies, procedures, best practices, employment legislation, compensation, and benefits.

The HR Specialist is responsible for delivering end-to-end human resources support, including recruitment, onboarding, training, employee relations, performance management, compensation administration, and policy development. The role also ensures that personnel policies, policy manuals, and the employee handbook are developed, maintained, and kept current in alignment with legislative and organizational requirements.

Key Responsibilities

HR Advisory & Employee Relations

• Provide consistent guidance and advice to managers on grievance handling, attendance management, disciplinary actions, and performance management issues.
• Proactively identify HR risks and emerging issues, recommend practical solutions, and develop appropriate action plans.
• Coach and support managers on complex and sensitive employee relations matters.
• Receive employee complaints, conduct assessments or investigations as required, and support fair and timely resolution.

Policy Development & Legislative Compliance

• Review, revise, and update HR policies and procedures to ensure compliance with new or changing employment legislation.
• Develop, maintain, and update personnel policies, policy manuals, and the employee handbook.
• Brief managers and employees on organizational policies, procedures, and legislative changes in collaboration with learning and development initiatives.

Recruitment & Talent Acquisition

• Define recruitment strategies and establish high-standard recruitment principles aligned with organizational objectives.
• Organize and conduct recruitment and selection activities, including employee testing and assessments.
• Prepare and post job advertisements, screen applications, coordinate interviews, and participate in candidate selection.
• Administer pre-employment testing and ensure completion of required onboarding documentation.

Onboarding, Training & Development

• Administer and monitor new employee orientation and onboarding programs.
• Conduct new hire orientation sessions and support training initiatives related to benefits, diversity, policy changes, and organizational programs.
• Assist with monitoring and supporting the employee performance appraisal process.

Compensation, Benefits & Employee Engagement

• Administer and maintain accurate and up-to-date records related to employee compensation and benefits.
• Collect and analyze employee feedback related to compensation, working conditions, and overall satisfaction.
• Prepare documentation for new hires and for changes in pay, employment status, or benefits.

HR Administration & Records Management

• Establish, maintain, and control employee personnel files, recruitment records, correspondence, reports, and organizational charts.
• Prepare HR documentation related to hiring, promotions, terminations, and employment changes.
• Provide general administrative support, including preparing correspondence, reports, forms, meeting coordination, minute-taking, deadline tracking, and filing (electronic and hard copy).
• Handle confidential and sensitive information with professionalism and discretion.

Qualifications & Experience

• Post-secondary education in Human Resources Management or a related field.
• CHRP or CHR designation considered an asset.
• Minimum of two (2) years of direct experience in a Human Resources Generalist or similar role.
• Strong working knowledge of Ontario employment legislation, including:
  • Ontario Human Rights Code (including duty to accommodate)
  • Occupational Health and Safety Act (OHSA)
  • Workplace Safety and Insurance Act (WSIA)
  • Employment Standards Act (ESA)
• Excellent interpersonal, organizational, problem-solving, critical-thinking, and decision-making skills.
• Demonstrated ability to exercise sound judgment, tact, and discretion when handling confidential or sensitive information.
• High attention to detail with strong analytical skills and the ability to develop targeted, proactive HR solutions.
• Exceptional written and verbal communication skills, demonstrating a high level of professionalism.
• Strong relationship-building skills with the ability to partner effectively with stakeholders at all levels.
• Proven time-management skills with the ability to prioritize and meet deadlines in a fast-paced environment.
• Ability to work independently with minimal supervision as well as collaboratively within a team environment.

We offer:

• Competitive wages and benefits
• RRSP matching
• Mileage reimbursement or use of company vehicle for off-site service work
  
• Open, collaborative office environment, next to the outdoor trail along Little River, perfect for breaking up your day with some exercise and fresh air
• Discounts on personal computer purchases
• Convenient location near Lauzon and EC Row
• Onsite ping pong table & arcade machine
  
• Numerous networking, community, and social events
• Opportunities for continuous learning, company subsidized training, mentoring, and internal growth

If you are interested in capitalizing on this exciting opportunity with one of Southwestern Ontario's leading technology companies, please submit your resume for consideration.

AlphaKOR Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.